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chkdsk "unspecified error" windows xp

Discussion in 'Hardware' started by misc143, Oct 17, 2004.

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  1. misc143

    misc143 Thread Starter

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    Hi

    - chkdsk always checks the disk on startup
    - tries to repair something on c: (deleting file record segment 24103)
    - at step 2 from 3 crashes with the messsage: "an unspecified error has occured"

    - i tried to boot with the original xp cd and run chkdsk from console but i still receive the same error
    - i tried Norton Disk Doctor, but the only thing it can do it to make chkdsk run at the next startup
    - i checked the disk with a maxtor utility (thorough check: no bad sectors)
    - i tried "less vigorous check" with chkdsk (chkdsk /f /i /c) - same unspecified error, but this time at step 3 from 3
    - there is an identical bug in win2k but no solution for winxp:

    When you run the Chkdsk utility on a volume that is formatted with the NTFS file system, if a security descriptor stream is greater than 4 gigabytes (GB), you may receive the following error message:

    CHKDSK is verifying security descriptors (stage 3 of 3)
    An unspecified error occurred.
    http://support.microsoft.com/default.aspx?kbid=815028


    extra clues:
    - a lost clusters folder (found.002) from my hdd cannot be deleted (the file or directory is corrupt and unreadable

    THANKS! if someone can help i would really appreciate!
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

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    Hiya

    You can run chkntfs, which will over-ride the chkdsk at startup:

    http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prkd_tro_rgwn.asp

    However, this may ultimatly be pointing towards a failing hardDrive. You may want to back up all your data, just in case.

    If you go to the manufacture's website of the hardDrive, they usually have a diagnostic's tool. Normally you will make a bootable floppy with it. Boot with the utility and run a thorough test. If the drive has errors, replace it.

    If you can get to Windows, go to Control Panel | System | hardware tab | device manager. You can find out the name of your hardDrive there.

    Regards

    eddie
     
  3. misc143

    misc143 Thread Starter

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    Hi,
    Many thanks for your help!
    I forgot to mention here, but i already downloaded a software for my Maxtor drive and reported no errors and no bad sectors after a thorough test.
    I stopped chkdsk at startup... but this doesn't solve it ;)

    Best,
    St
     
  4. eddie5659

    eddie5659 Moderator Malware Specialist

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    This is about the lost clusters folder:

    http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prkd_tro_kbnn.asp

    Have you tried to manually delete the file to the Recycle bin?


    Been looking in the newsgroups, and this is the suggestion:

    http://groups.google.com/groups?hl=en&lr=&safe=off&th=6f750c86c051a0d3&rnum=2

    eddie
     
  5. misc143

    misc143 Thread Starter

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    Hey, thanks again for your help. Unfortunately this is a very tough problem and i think i will get rid of it only if i format my hdd and reinstall everything. /p is not a valid argument for chkdsk... maybe it was a typo

    I tried to boot into a protected environment (using bart pe) and ran norton disk doctor from a cd - but surprise, ndd reports the same error as chkdsk; that made me believe that ndd for xp is just a simple gui for chkdsk...

    Many thanks, and don't worry, I had this problem for 3-4 months now and nobody was able to solve it.

    Best,
    St
     
  6. eddie5659

    eddie5659 Moderator Malware Specialist

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    I've moved you to Hardware, as its sounds like a harddisk problem instead. There may be some people here who may have some more ideas :)

    As for CHKDSK C: /P, did you leave the space in? Its a valid command:

    http://www.computerhope.com/chkdskh.htm

    eddie
     
  7. JeffWorkz

    JeffWorkz

    Joined:
    Nov 6, 2004
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    Hi All,

    Interesting, I am having the same problems as misc143 - by any chance are you using ACT 7.0?? Mine seemed to start after we upgrade our ACT software.

    Anyhow, I am searching for resolution to the same problem and will share anything I find.

    Jeff
     
  8. misc143

    misc143 Thread Starter

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    Hi Jeff,

    Sorry to see another one with the same problem... I don't use the software you mentioned.
    I don't know anything about the security descriptors. Somehow i think this is the problem but I don't know where, if or how this information is stored, and if I can somehow reset the security descriptions at the default settings.
    As i said before, my system has Windows XP installed but it was upgraded from Windows 2000, and maybe somehow the win2k bug 'survived'.
    The chkdsk /p from console failed...

    Good luck,
    Stefan
     
  9. eddie5659

    eddie5659 Moderator Malware Specialist

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    Sorry for the late reply, no email notification, having to backtrack a bit :(

    Is this still causing a problem?

    eddie
     
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