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Choose the program you want to use to open this file

Discussion in 'Windows 7' started by Catxgirlx34, Dec 18, 2011.

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  1. Catxgirlx34

    Catxgirlx34 Thread Starter

    Dec 18, 2011
    I'm on my moms laptop, which she let me bring with me to my dads house, and I downloaded Manycam last night to screen share with my friend. Today, something that I assume was a virus, in the form of a virus scanner, popped up, called Win 7. It kept telling me to buy their product because my computer was at risk. I showed my dad and he told me to download Malware, and I did and did a real virus scan. I had 26 virus (At least 6 trojan), which were all removed. I rebooted her computer and tried to open Firefox. It told me "Choose the program you want to use to open this file" The only reasonable one was IE so I chose that one. IE opened and started to load but it closed out, and it told me "Do you want to run or save this file?" I chose run, and then it told me "Do you want to run this software?" I chose Run. Then the whole process started over, and there was no end. The same thing happened when I tried to open IE. I tried to reboot the computer again, but no luck..

    Any solutions? (I have until Tuesday to fix this)
  2. w33ksy92


    Sep 29, 2010
    what was the "virus scanner" you used as you have to be careful about ones that pop up whilst on the internet, as the results are fake and will actually install more viruses on when you click download this to remove the viruses, but with your issue you most likely need to re-install windows or get a good quality virus scanner like norton or kaspersky to thoroughly search your computer to remove all the viruses and try to recover the data you may have lost

    hope this helps
  3. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    At this point (actually earlier) you really should consult with your mom to see how she would like to proceed. If it were me I'd format the partition and reinstall Windows or "Recover to factory defaults" using the Recovery partition or Recovery disks.

    If you (and your mom) prefer to pursue cleaning the existing installation ...

    Read Everyone MUST read this BEFORE posting for help in this forum and post the requested information here. When I see that you have posted the information I will move this thread to the Virus & Other Malware Removal forum.

    Bump your thread there once a day--no more often--until you get a reply. They're kinda busy over there.
  4. Phantom010

    Phantom010 Trusted Advisor

    Mar 9, 2009
    I agree with TerryNet on this one. A reinstall might be your best option. It may be possible to repair your computer in a reasonable way but you'll most likely need to repair your .EXE file association in order to run the different tools from the Virus & Other Malware Removal forum.

    You would normally run a registry fix like the Windows 7 EXEFIX but the infection might just revert everything back... The FixExe Utility from ESET might do the trick.
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