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Choppy and Lagging system

Discussion in 'Windows XP' started by JadedHalo41, Nov 30, 2011.

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  1. JadedHalo41

    JadedHalo41 Thread Starter

    Joined:
    Nov 30, 2011
    Messages:
    4
    I'm having problems with my system running very choppy takes seconds for pages or programs to open and respond. I have cleaned out everything i could here are my log files:


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 7:04:10 PM, on 11/29/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
    C:\Program Files\AVG\AVG2012\avgcsrvx.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files\AVG\AVG2012\avgnsx.exe
    C:\Program Files\AVG\AVG2012\avgemcx.exe
    C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ltmsg.exe
    C:\Program Files\Real\RealPlayer\update\realsched.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\AVG\AVG2012\avgtray.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.6.0.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

    --
    End of file - 6392 bytes
     
  2. Jason83

    Jason83 Banned

    Joined:
    Nov 27, 2011
    Messages:
    38
    Please download MiniToolBox HERE When the box opens click save file, save it to the desktop and run it.

    Checkmark the following boxes:

    • Flush DNS
    • List Installed Programs
    • List Users, Partitions and Memory size
    • Click Go and post the result.
     
  3. JadedHalo41

    JadedHalo41 Thread Starter

    Joined:
    Nov 30, 2011
    Messages:
    4
    MiniToolBox by Farbar
    Ran by dd (administrator) on 29-11-2011 at 19:37:11
    Microsoft Windows XP Service Pack 3 (X86)

    ***************************************************************************

    ========================= Flush DNS: ===================================


    Windows IP Configuration



    Successfully flushed the DNS Resolver Cache.


    =========================== Installed Programs ============================

    Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
    Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
    AVG 2012 (Version: 12.0.1873)
    AVG 2012 (Version: 12.0.2102)
    AVG 2012 (Version: 2012.0.1873)
    AVG PC Tuneup 2011 (Version: 10.0.0.26)
    Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
    Google Chrome (Version: 15.0.874.121)
    Google Update Helper (Version: 1.3.21.79)
    HiJackThis (Version: 1.0.0)
    Java Auto Updater (Version: 2.0.6.1)
    Java(TM) 6 Update 29 (Version: 6.0.290)
    Lucent Win Modem
    Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
    Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
    Microsoft Office 2000 SR-1 Professional (Version: 9.00.9327)
    Microsoft Office Access MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Converter Pack (Version: 11.0.0.0)
    Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Professional Plus 2010 (Version: 14.0.4763.1000)
    Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Word Viewer 2003 (Version: 11.0.8173.0)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Mozilla Firefox 8.0 (x86 en-US) (Version: 8.0)
    NVIDIA Drivers
    NVIDIA Windows 2000/XP Display Drivers
    RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
    RealPlayer
    REALTEK GbE & FE Ethernet PCI NIC Driver (Version: 1.23.0000)
    RealUpgrade 1.1 (Version: 1.1.0)
    Sonic RecordNow! Deluxe (Version: 7.21)
    SUPERAntiSpyware (Version: 5.0.1136)
    WebFldrs XP (Version: 9.50.7523)
    Windows Internet Explorer 8 (Version: 20090308.140743)
    Windows Media Format 11 runtime
    Windows Media Player 11
    Yahoo! Messenger

    ========================= Memory info: ===================================

    Percentage of memory in use: 84%
    Total physical RAM: 511.01 MB
    Available physical RAM: 78.65 MB
    Total Pagefile: 1249.69 MB
    Available Pagefile: 620.7 MB
    Total Virtual: 2047.88 MB
    Available Virtual: 1994.44 MB

    ========================= Partitions: =====================================

    2 Drive c: () (Fixed) (Total:37.26 GB) (Free:28.17 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\DD-4528A591CABF

    Administrator dd Guest
    HelpAssistant SUPPORT_388945a0


    **** End of log ****
     
  4. Jason83

    Jason83 Banned

    Joined:
    Nov 27, 2011
    Messages:
    38
    Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools. :)


    1.Hit start type msconfig under startup tab and disable (uncheck) all entries below.
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot

    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')


    2.Then hit start button at lower left hand corner of the screen.Then in the run box type services.msc right click Run As Admin. Find the service listed below,one at a time. left click it once you should have the option to either stop the service or restart it , stop the service then right click selected service select properties then change the startup type to manual then left click apply and move on to the next service.If the service is stopped and the startup type is manual then do nothing.
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

    Please download
    TFC by Old Timer and save it to your desktop.
    Save any unsaved work. TFC will close ALL open programs including your browser!
    Double-click on TFC.exe to run it.If tfc doesnt prompt a reboot then please do so manually.

    Please tell me how the machine is responding now.
     
  5. Jason83

    Jason83 Banned

    Joined:
    Nov 27, 2011
    Messages:
    38
    1.Uninstall the program listed below.
    HiJackThis (Version: 1.0.0) (outdated) Newest copy of HJT FoundHere

    2.Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

    3.Listproccess
    A very small program that simply lists the processes that Task Manager lists, including the full path name so you can see what program they are part of. You can easily copy and paste the list into a text file for before/after comparisons, or to email/forum when asking for computer help. You may be surprised at what is running on your computer! Some processes waste a lot of computer resources and make your computer sluggish.
    Download ListProcesses for Windows HERE Save the file to the desktop.


    • Once downloaded to the desktop
    • Double click the Listproccess Icon
    • Click run
    • When the window opens "select" GetList
    • Scroll to bottom of the window and click on Copy
    • Reply to this thread and paste the contents of the list so we can see it.
     
  6. JadedHalo41

    JadedHalo41 Thread Starter

    Joined:
    Nov 30, 2011
    Messages:
    4
    anti virus programs i had on this i know of our mircosoft essentials which i hated so i put on avg and uninstalled micro essentials.

    I have completed all the other steps previous n current i removed hijack this installed new version, as well as installed the list process

    checked in order on System Config Utility are:
    SAS Core service unknown stopped
    AVIGIDASAgent unknown running
    AVG WatchDog unknown running
    Google update service (gupdate) Google Inc stopped
    Google update service (gupdatem) Google Inc stopped
    Java Quick Start unknown stopped
    MBAMService unknown stopped
    Microsoft Share Point workspace unknown stopped
    NVIDIA Driver Helper NVIDA CORP stopped
    Office Source Engine unknown stopped
    Office software protection platform unknown stopped
    Windows Media Player Network sharing unknown stopped


    GET LIST
    C:\Documents and Settings\dd\Desktop\ListProcesses.exe
    C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
    C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    C:\Program Files\AVG\AVG2012\avgcsrvx.exe
    C:\Program Files\AVG\AVG2012\avgemcx.exe
    C:\Program Files\AVG\AVG2012\avgnsx.exe
    C:\Program Files\AVG\AVG2012\avgtray.exe
    C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\ltmsg.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\winlogon.exe
    \SystemRoot\System32\smss.exe
     
  7. JadedHalo41

    JadedHalo41 Thread Starter

    Joined:
    Nov 30, 2011
    Messages:
    4
    seems to be running better, internet is still lagging a bit, but running smother
     
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