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chrome.exe - Application Error

Discussion in 'All Other Software' started by Weezy802, Oct 30, 2018.

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  1. Weezy802

    Weezy802 Thread Starter

    Joined:
    Oct 30, 2018
    Messages:
    1
    Hello,

    Reaching out to see if anyone is familiar with troubleshooting the following error when I try to open my Google Chrome browser. It appears as Chrome attempts to load the home page, but crashes before it does.

    "The instruction at 0x3f8bf00f referenced memory at 0x0000000. The memory could not be read.
    Click on OK to terminate the program
    "

    All other browsers and applications seem to work fine. Tried opening Chrome in safe mode and had no issues. Tried a reinstall but issue remained. Running on Windows 7. Can provide additional system info if necessary.

    Any help would be much appreciated, thanks.

    upload_2018-10-30_11-0-34.png
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,818
    Are you using the latest version of Chrome ? Maybe a hard drive test is also in order ( drive > properties> tools tab > check button
     
  3. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    19,088
    First Name:
    Liz
    If that was chrome's safe mode rather than Windows safe mode, then one of your extensions is probably causing the issue.
    Disable half your extensions and see if you have the problem. If so, it is one in the group that is enabled.
     
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