Chrome startup problem

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mpeet611

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Joined
Dec 16, 2013
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765
Hello,

My Aunt is having a problem with google chrome where every time she clicks on a web link in her email program google chrome opens like it's supposed to but instead of going to the website she clicked on it'll go straight to her home page which is the new tab page. I already had her try clearing all of the browser history and reset chrome from the settings menu. None of this has resolved her problem. If anybody can assist us with this problem i'd appreciate it.

FYI Her computer has the newest version of chrome and windows 10 64-bit. Not sure what email program she's using but i think it's either Microsoft Outlook or Mozilla Thunderbird.
 
Joined
Sep 21, 2007
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11,985
Since Chrome has been reset to default settings, I would say then the problem lies with the mail program making the call to chrome. See if you set Settings > Apps > Default app > browser to Edge if the problem continues.
 
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