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Chronic Blue Screen of Death

Discussion in 'Windows XP' started by Erilis, Sep 20, 2008.

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  1. Erilis

    Erilis Thread Starter

    Joined:
    Sep 20, 2008
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    Symptoms I’m getting now:
    Every time after I get to my desktop my computer restarts. The only way I can use it now is to run it in safe mode. I can't access the internet at all either (I'm using my laptop right now instead).
    I disabled automatic restart when Windows encounters an error and I found the blue screen of death where ever it would usually restart. I don’t get it in safe mode except for when I go into the hardware tab in System Properties and either try to update a driver for or look at the properties of one of the devices.

    Causes & Solution(?): I recently got Comcast internet service and installed everything I need for that. I recently installed a new coin battery for the CMOS on the motherboard (that fixed a CMOS error message I was getting during boot up). I recently installed an update for my Nvidia driver. I’m not sure where to begin; should I remove (in add/remove programs) all Nvidia drivers?


    Symptoms I used to get (just FYI):
    Sometimes when my XP computer starts up the user screen appears in low resolution and very low color (4 bit). If I go into the desktop and try to adjust the monitor settings it won’t allow me to change the res or the color. I have to restart until the user screen is back at its normal settings (often just one restart).
    A separate (but likely related) problem is that my desktop appears with Windows Classic Style appearance and when I try to change this there is no option for Windows XP Style. The only way to get it back to XP style is to either restart until it starts with this style or, oddly enough, just wait a while and check if the XP style is available (which sometimes it will be).
    Another issue is that my computer has been restarting on its own occasionally (at random times). After it restarts and I get to my desktop I get a “Windows has recovered from a serious error” message.
    Also, my desktop icons move around almost every time I get to my desktop, but sometimes (noticeably when I’m not having any of the afore mentioned problems) they will be in the correct order that I organized them in.
    Also when I scroll up or down in windows (like internet browsers or Win Explorer) there’s a lag and it doesn’t scroll down smoothly. It’s all choppy and forces me to use page up/down buttons in order to see anything.
    Sometimes when I start up my computer and get to my desktop I receive this message: "One of the files containing the system’s Registry data had to be recovered by use of a log or alternate copy. The recovery was successful."

    I did a virus scan with Kaspersky and did not detect any viruses.

    Please help!
     
  2. speed_hog

    speed_hog

    Joined:
    Jul 28, 2008
    Messages:
    1,092
    Hello Erilis,
    It sounds like you have video issues from your description.
    try removing the drivers and restart and reinstall the old one off the original disc first and see what happens.
    If that doesn't help uninstall again and get the newest one from nvidia's web site and try it;
    http://www.nvidia.com/Download/index.aspx?lang=en-us
    Do Not use any from windows update site :(
     
  3. Erilis

    Erilis Thread Starter

    Joined:
    Sep 20, 2008
    Messages:
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    Thanks speed_hog. I will try this. Do I uninstall from Add/Remove Programs the "NVIDIA Drivers" or "NVIDIA WDM Drivers"?
    I have to find the original CD, so I will get back to you on this.

    The problem is that if that doesn't work I cannot log back onto the internet to download the newest driver. I get the BSOD before I can access the internet. And I can't access it from Safe Mode can I?
     
  4. speed_hog

    speed_hog

    Joined:
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    Messages:
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    Get any and all drivers you can think of first but we should only be talking about video driver right now and that wont stop the internet.
    you can look for it in add remove or device mgr

    You can post a minidump log for us to look at...

    How to post a minidump log

    I barrowed this great tutorial from;
    Rollin' Rog
    Moderator with 42,872 posts
    I can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

    This might point us to a non Windows driver causing the error, if one exists for it.

    Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

    Beginners Guides: Diagnosing Bad Memory

    Memtest86 - A Stand-alone Memory Diagnostic
     
  5. Erilis

    Erilis Thread Starter

    Joined:
    Sep 20, 2008
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    I'm running MemTest86 as someone recommended. But when that's done I'll try and post the minidump. Thanks
     
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