Having been dragged kicking and screaming into the computer age last November and having 2 brand new computers crash(fail, die-complete blank screen whatever the correct nomenclature) I have become wary of anything I don't understand(everything) So, what, please tell me, what is HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad ? Norton 360 tells me I have 5 items in startup, WinnPatrol tells me I have 11 and one of them is the above. It takes from 1 1/2 to nearly 5 minutes to boot up(?) and I doubt that is normal. Please, someone help.