Clicking Add/Remove Program icon in Control Panel does not start the Program

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mzr

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I have been using Add/Remove icon in Control Panel to remove programs. Although the Win2k Pro is running fine ,the icon of Add/Remove Program is not opening the next window to remove the programs.
Can anyone help me?
MZR Siddiquee
 
Joined
Aug 1, 2003
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51,988
Try going to Start > Run, and typing:
appwiz.cpl <Enter>
and see if it opens that way.

Any error messages?
 

mzr

Thread Starter
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Dec 27, 2004
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Hi Elvandi,
No error msg. No action after running. It is not an exe file.
Can anyone help?
MZR Siddiquee
 
Joined
Aug 1, 2003
Messages
51,988
No, it is a ".cpl" file. After you "Run" the applet from the Run box, open Task Manager. Is rundll32.exe running there?
 

mzr

Thread Starter
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Dec 27, 2004
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6
After running appwiz.cpl when I check the task Manager, I find no rundll.exe process.
Thanks
MZR Siddiquee
 

mzr

Thread Starter
Joined
Dec 27, 2004
Messages
6
After running appwiz.cpl when I check the task Manager, I find no rundll32.exe process.
Thanks
MZR Siddiquee
 
Joined
Aug 1, 2003
Messages
51,988
OK. Maybe we're narrowing it down.

Copy and paste this command in the Run box and press OK (include the quotes and the trailing comma in the paste).

"rundll32.exe" shell32.dll,Control_RunDLL "C:\WINDOWS\system32\appwiz.cpl",
(if C: is your system drive and Windows is your system directory).

See if Add/Remove starts or record any error message verbatim.
 

mzr

Thread Starter
Joined
Dec 27, 2004
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I have run the command in my system drive c & system directory WINNT. No error msg . The icon is not yet working.
Pl. help.
Thanks
MZR Siddiquee
 
Joined
Aug 1, 2003
Messages
51,988
Try replacing rundll32.exe and appwiz.cpl from your installation CD.

Also, unregister and reregister the Control Panel applet.

Run:
regsvr32 /u appwiz.cpl <Enter>
regsvr32 appwiz.cpl <Enter>
 

mzr

Thread Starter
Joined
Dec 27, 2004
Messages
6
Thanks.
I shall try it.
I have noted a unique thing.
When I click the Add/Remove Program icon, a process mshta.exe strats as indicated in the task manager. If i click the icon ten times ten processes of mshta.exe starts and also I can kill them.
What is this?
 
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Well, mshta is an "HTML Application Host". But it shouldn't be starting in this situation.

Just out of curiosity, look in Folder Options, File Types, and see if .cpl is listed there. Possibly a file association was made somehow that shouldn't be there.

When you find it, click Advanced. It should say "Control Panel Extension". Click it (highlight it) and click Edit. In the "Application Used to perform action" box, you should see this:

rundll32.exe shell32.dll,Control_RunDLL "%1",%*
 
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But try replacing those files from your CD.

Run:

expand D:\i386\rundll32.ex_ C:\Winnt\system32\rundll32.exe <Enter>
expand D:\i386\appwiz.cp_ C:\Winnt\system32\appwiz.cpl <Enter>
 
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