Clickspring Spyware Problem

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Tonyorob

Thread Starter
Joined
Dec 28, 2005
Messages
2
Hi - I have "Clickspring" reappearing constantly on scanning for spyware with ZoneAlarm Pro. I delete it but it keeps coming back. How can I get rid of it. Can you help please?

My Hijackthis log is posted below. (TONYOROB)

Logfile of HijackThis v1.99.1
Scan saved at 11:21:56 pm, on 28/12/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\TSI32\tsircusr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\TSIRCSRV.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Battery miser\batterymiser.exe
C:\Program Files\On Screen Display\Hotkey.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\stickies\stickies.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\aor\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homesite.service.ozemail.com.au/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homesite.service.ozemail.com.au/
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\TSI32\tsircusr.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\ashampoo\ASHAMP~1\PopUp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [batterymiser] C:\Program Files\Battery miser\batterymiser.exe
O4 - HKLM\..\Run: [KeybdUtility] "C:\Program Files\On Screen Display\Hotkey.exe"
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download using Download &Express - file://C:\WINDOWS\system32\MetaProducts\Add_Url.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1131682085419
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: TSI Remote Control Service (TSIRCSRV) - LapLink, Inc. - C:\WINDOWS\System32\TSIRCSRV.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Thankyou in anticipation - Tonyorob
 
Joined
Sep 8, 2005
Messages
9,113
Welcome to TSG

Please Download and Install Ewido --

1. Download Ewido security suite from http://download.ewido.net/ewido-setup.exe
2. After the download is complete, double click on the file to launch the install process.
3. During installation under the Additional Options menu, you will be asked if you want to "Install background guard (required for automatic updates)" and "Install scan via context menu". Please UNCHECK both of these options.
4. Once installation is complete, launch Ewido by double-clicking the big "E" icon on your desktop. The program will prompt you to update -- click the 'OK' button.
5. The program will now go to the main screen. On the left hand side of the main screen, click on Update and then click 'Start Update'. The update will start and a progress bar will show the updates being installed. After the updates are installed, you will see 'Update Successful' in the lower left corner.
6. Click on 'Scanner' (the 3rd bar from the top on the left) and Choose 'Settings'
7. Please make sure 'Scan Every File' is selected. Finally, please click 'OK'
8. On the main screen, please select 'Complete System Scan' and the scan should begin.
9. While the scan is in progress, you will be prompted to clean the first infected file it finds. Choose Remove, then put a check next to 'Perform action on all infections' in the the box. Doing this, enables the scan to proceed automatically until its completion. Click OK
10. When the scan is complete, click "Save Report". Your scan results will be saved in a textfile. Please submit that with your next post.

If Ewido "crashes" or "hangs" during the scan, try scanning again by doing this:

1. Scan one sector of the system at a time by using the "Custom Scan" feature. To do this select Scanner > Custom Scan and click on Add drive/directory/file. Browse to C:\Windows > System, add this folder to the list and click on "Start Scan". When the scan is complete, repeat the Custom Scan but this time, browse to and add the System32 folder. Then keep repeating this procedure until all your folders have been scanned. Make sure you include the Documents & Settings folder.

2. If this still does not help, then turn the ADS scanner off while making a Custom Scan. To do this select Scanner > Scan Settings and untick "Scan in NTFS Alternate Data Streams". Then repeat the steps above for performing a Custom Scan.

:!: Note: Ewido is a free trial product for 14 days. Since Ewido is a trial version, the realtime guard and automatic update will stop functioning after 14 days that is why we are not installing the guard so it will not interfere with the cleanup or the malware removal process. You can use Ewido as an on-demand scanner (recommended) but you will have to manually update the definition file each time you scan. If you decide to purchase Ewido, you can enable the 'Realtime Protect' and 'Automatic Update' functions by clicking on the 'Status' bar (Top left) and clicking on both items under "Your Security Status".
 

Tonyorob

Thread Starter
Joined
Dec 28, 2005
Messages
2
Hi sjpritch25

Thanks for your prompt and lucid reply.
I downloaded ewido and ran the program as instructed. Attached is the report of the complete scan.

ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 10:00:24 am, 29/12/05
+ Report-Checksum: 24183AFD

+ Scan result:

No infected objects found.

::Report End

While waiting for your reply however I ran Trend Micro Anti-Spyware 3.0 (trial) as well as SpywareBlaster and I think these have "done the trick". There is no more ClickSpring found on scanning with ZoneAlarm today.

I now have ZoneAlarm, Spybot, Trend (trial), Ewido (trial) and SpywareBlaster working for me - I should be well protected!!
Thanks again for your interest and help. Will make a contribution soon.

Tonyorob :)
 
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