Clip Gallery Quits Immediately After Starting

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

staylord

Thread Starter
Joined
Jun 3, 2000
Messages
11
When I use Microsoft Clip Gallery to insert a clip art picture, the clip gallery starts and then immediately quits. This happens in Word 2000, Publisher 98 and Frontpage 2000. I have read the Microsoft Knowledge Base Article - 260073.
http://support.microsoft.com/default.aspx?scid=kb;en-us;260073
My computer is not on a network. I use Windows 98. I am not sure what a network client is. I have tried Method 2 in the article but that didn't work. Should I download an updated Novell 32-bit network client. Why would I need one of these if I'm not on a Network? I have had this problem before and on previous occasions I've been forced to uninstalled Word, Publisher and Frontpage and then reinstalled them. I tried that this time but the problem reoccurred straight away.
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,749
Have you tried running repair of Office under Start-Settings-Control panel?

Likely, if you installed Publisher last, it got goofed up then.

Not nice to mix versions when you want to use the clip gallery.

:D

Always install the most recent version of (whatever) last.
 

staylord

Thread Starter
Joined
Jun 3, 2000
Messages
11
Hi!
I have run detect & repair in both Word and Frontpage. I also tried uninstalling Office 2000, Frontpage and Publisher. I then reinstalled Office by itself but the problem was already there. Do you think if I upgrade to XP this would fix the problem?
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,749
You shouldn't have to do that.

Uninstall Office and Publisher.

Start-->Run-->

type "regedit" without the quotes and hit enter.

Browse to hkey_current_user\software\microsoft\office

Delete the Office folder or rename it to OldOffice if you want to "back it up".

Then reinstall Publisher first, into a folder called c:\Pub98 (or similar)

Then reinstall Office, into a folder called c:\Office2K (or similar)

I think that it will resolve your issues, and much less expensive than upgrading. I would not personally upgrade to XP if I had the choice, but because of my work, I must have it. If you mean upgrade to Windows XP, I don't believe this would resolve the issue either.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top