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Closing PDF causes IE to shut down

Discussion in 'Windows XP' started by logoner, Feb 2, 2007.

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  1. logoner

    logoner Thread Starter

    Joined:
    Oct 10, 2004
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    Closing a PDF in Adobe causes IE to shut down with the message "Explorer has encountered a problem ----". Was suggested I uninstall Adobe and install Foxit, same thing happens. Have scanned system with CCleaner, AGV Antivirus and Xoftspy, nothing found. Also clicking on desktop shortcut icon brings up Easy Photo Print ???. Any connection?
     
  2. Crusnik

    Crusnik

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    When open PDF's from your desktop it opens Easy Photo Print?
     
  3. logoner

    logoner Thread Starter

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    Yes. When curser on desktop icon, "Shortcut to show desktop" appears, but clicking on it opens Easy Phot Print. ???? Bill
     
  4. Billy the Adult

    Billy the Adult

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    Dec 27, 2006
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    Somewhat time consuming but it worked for me on a machine a while back. Go to Add/remove and Remove Windows Internet Explorer 7. Then Remove the version of Adobe Reader you are using and the free photo program that was installed with it. Then remove all temp files. Go to Start/Run and type %temp% and hit enter. Remove all those and then run Disk Cleanup. Then re-download IE7 and the newest version of Adobe Reader (it's now up to version 8). Make sure you remove the checks that include google or yahoo toolbar (unless you want it). That worked for me, hope it does for you..
    Good luck.
     
  5. logoner

    logoner Thread Starter

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    Thanks. I"ll try it after I get up enough courage to do it! Thanks again. Bill
     
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