1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

cmd32.dll missing warning. Help!

Discussion in 'Virus & Other Malware Removal' started by onlychild, Apr 18, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. onlychild

    onlychild Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    4
    Need help. Have been at this for about 6 hours. Cannot get rid of warning window stating cmd32.dll missing. I think I got rid of the virus but this lingers. Here is a copy of my HiJack logfile.


    Logfile of HijackThis v1.97.7
    Scan saved at 5:33:31 PM, on 4/18/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\windows\system\hpsysdrv.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ps2.exe
    C:\WINDOWS\System32\qttask.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
    c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\CMMON32.EXE
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\PROGRA~1\WinZip\winzip32.exe
    C:\DOCUME~1\Owner\LOCALS~1\Temp\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:3128
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.seiu99.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: myfastaccess - {8C6685AB-43FF-4BF0-822C-03F03E0B47EA} - C:\WINDOWS\system32\myfastaccess.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [MyFastAccess] C:\WINDOWS\system32\myfastupdate.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [Upgrade Service] C:\WINDOWS\winupd.exe
    O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [Popup Ad Filter] C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: ChatSpace Full Java Client 4.0.0.301 - http://63.102.226.240:8000/Java/cfs40301.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{36E2AB7B-56C1-4E9A-BD9B-42FBE4C775D5}: NameServer = 209.244.0.3 209.244.0.4
     
  2. onlychild

    onlychild Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    4
    Can anyone please offer some advice on my problem? I have used adaware and spybot but both would not get rid of the startup warning message.
     
  3. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Run HJT again and check:

    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: myfastaccess - {8C6685AB-43FF-4BF0-822C-03F03E0B47EA} - C:\WINDOWS\system32\myfastaccess.dll
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [MyFastAccess] C:\WINDOWS\system32\myfastupdate.exe
    O4 - HKLM\..\Run: [Upgrade Service] C:\WINDOWS\winupd.exe


    Close all applications and browser windows before you click "fix checked".


    Restart in safe mode Click here to see how


    Open My Computer. Go to Tools, Folder Options and click on the View tab. Make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files". Now click "Apply to all folders"
    Click "Apply" then "OK"

    Now find these files and folders and delete them.

    C:\WINDOWS\system32\myfastupdate.exe <-- file
    C:\WINDOWS\system32\myfastaccess.dll <-- file
     
  4. onlychild

    onlychild Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    4
    Thanks for the info, I have been anxiously waiting for it. When I get home today I will try it out and let you know how it goes. It is the first time in many years that something this frustrating has happened.
     
  5. onlychild

    onlychild Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    4
    It worked...thank you. Although, my puter froze endlessly for about 3 hours. I was a little concerned that something important was deleted. It seems that the spybot program was the culprit. Once deleted, everything operated like normal.
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/221735

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice