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cnt get latop to connect to internet

895 views 2 replies 3 participants last post by  TerryNet 
#1 ·
I have a Dell and a Sony Vaio. My Dell is connected and works fine.My Sony cannot connect. It picks up the router but cant connect....Please help!!!!!!!!!!!!!!!!!!!!!!!!
 
#2 ·
more info please
is this wireless or cable
make and model of the router
model of the sony

post and ipconfig /all from the working Dell and also one from the Sony - make sure we know which is which

------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
------------------------------------------------------------------------
 
#3 ·
Try to connect and show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

Also, if you are trying to connect by wireless attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector.
 
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