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Color Printer won't print color

Discussion in 'Hardware' started by cybernia_nyc, Jun 24, 2007.

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  1. cybernia_nyc

    cybernia_nyc Thread Starter

    Joined:
    Mar 3, 2005
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    I've searched this forum and haven't been able to find my EXACT problem. I have a friend who has a Gesterner color printer in his office. All of a sudden it stopped printing in color. Now, here's the odd part. When he prints a test page it comes out in color. So, I figure it's not the driver (which I had him re-install). He's tried to print from both Adobe Reader and MS Word.

    Any ideas?

    Thanks,

    Bernie Mooney
     
  2. savio21

    savio21

    Joined:
    Jun 6, 2007
    Messages:
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    check in the printer settings under control panel it could be set to grey scale printing, i believe the test pages usually ignore the grey scale printing so it prints color
     
  3. cybernia_nyc

    cybernia_nyc Thread Starter

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    Thanks. I'll have him check.
     
  4. cybernia_nyc

    cybernia_nyc Thread Starter

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    Mar 3, 2005
    Messages:
    180
    He says it says color.
     
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