Com port help needed

I have a computer that has serial ports which thinks that something is using them. I have not used these ports since purchasing the computer over a year ago.

I have a digit camera and electronic organzier. When connecting them to the computer I get an error messages that says the following:

1. No com port find

2. Port is in use.

Could this be because I only have a dsl moden and not a regular modem also? I don't the computer to the place I purchased it (Microteck) and they couldn't figure it out.

Can someone help me?

When I have the devices connected to the computer and go into the contral panel, in the port box is says "auto.inf" it does not say Com 1 & Com 2.

I would appreciate any help!

 

Go into your BIOS. Are your COM ports set to auto ?