commer~1.scr

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teenachi

Thread Starter
Joined
Sep 18, 2008
Messages
3
i have a commer~1.scr error on my acer computer, i saw in a previous post that others with acer computers have this same problem. the solution didn't work fo me and the tread was closed. can anyone help? what is commer~1.scr anyway?
thanks
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,267
A file name with a .scr extension is associated with a screensaver.

----------------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,267
If you can post a HijackThis log here, we can see if it's something that can be fixed here or it it needs to be moved to the "malware & hijackthis" section.

-----------------------------------------------------------------
 

teenachi

Thread Starter
Joined
Sep 18, 2008
Messages
3
thanks here is the hijackthis file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:55:48 PM, on 9/27/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe
C:\Acer\LANScope Agent\awtray.exe
C:\Program Files\a-squared Anti-Malware\a2guard.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\a-squared Anti-Malware\a2service.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Acer\LANScope Agent\awServ.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Empowering Technology\eLock\LockServ.exe
C:\Acer\LANScope Agent\LockKM.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Documents and Settings\hyacinth\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Evrsoft\1st Page 2000\1stPage.exe
C:\Program Files\a-squared Anti-Malware\a2scan.exe
C:\PROGRA~1\FOXITS~1\FOXITR~1\FOXITR~1.EXE
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Program Files\NovaDSP\Riffster Lite\RiffLite.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\hyacinth\Desktop\HJTInstall.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - {06663B56-0D73-4f9f-BCC5-4AA941470AFD} - C:\Program Files\PandoBar\SrchAstt\1.bin\P4SRCHAS.DLL
O2 - BHO: Pando Search Assistant BHO - {06663B51-0D73-4f9f-BCC5-4AA941470AFD} - C:\Program Files\PandoBar\SrchAstt\1.bin\P4SRCHAS.DLL
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\ExPLabs.com\LinkScanner\LinkScannerIE.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Update Helper - {77D7E795-33C5-4323-974D-A2A49AB75517} - C:\Program Files\Google\Update\1.2.131.11\GoopdateBho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.509.5470\swg.dll
O2 - BHO: Pando Toolbar BHO - {E3EA4FD1-CADE-4ae5-84F7-086EEE888BE4} - C:\Program Files\PandoBar\bar\1.bin\PANDOBAR.DLL
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O3 - Toolbar: Pando Toolbar - {E3EA4FD9-CADE-4ae5-84F7-086EEE888BE4} - C:\Program Files\PandoBar\bar\1.bin\PANDOBAR.DLL
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [TMRUBottedTray] "C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe"
O4 - HKLM\..\Run: [a-squared] "C:\Program Files\a-squared Anti-Malware\a2guard.exe" /d=60
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1215126901197
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\ExPLabs.com\LinkScanner\XPLPP.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: a-squared Anti-Malware Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\a-squared Anti-Malware\a2service.exe
O23 - Service: Acer ODDSpeedControl - TODO: <????> - C:\Acer\Empowering Technology\eAcoustics\ODDSpeedCtl\speedcontrol.exe
O23 - Service: Avira AntiVir Personal – Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal – Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Acer\LANScope Agent\awServ.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe
O23 - Service: LockServ - Unknown owner - C:\Acer\Empowering Technology\eLock\LockServ.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Trend Micro RUBotted Service (RUBotted) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe

--
End of file - 9591 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,267
Look in the Add/Remove Programs list in the Control Panel and see if you have a program called PandoBar listed there. If you do, uninstall it. After it's uninstalled, go into the C:\PROGRAM FILES folder and delete the PandoBar folder - if it's still there.

Regardless of whether you're able to do the above or not, run a new scan with HijackThis. After the log appears, place a checkmark in the following:

R3 - URLSearchHook: (no name) - {06663B56-0D73-4f9f-BCC5-4AA941470AFD} - C:\Program Files\PandoBar\SrchAstt\1.bin\P4SRCHAS.DLL

O2 - BHO: Pando Search Assistant BHO - {06663B51-0D73-4f9f-BCC5-4AA941470AFD} - C:\Program Files\PandoBar\SrchAstt\1.bin\P4SRCHAS.DLL

O2 - BHO: Pando Toolbar BHO - {E3EA4FD1-CADE-4ae5-84F7-086EEE888BE4} - C:\Program Files\PandoBar\bar\1.bin\PANDOBAR.DLL

O3 - Toolbar: Pando Toolbar - {E3EA4FD9-CADE-4ae5-84F7-086EEE888BE4} - C:\Program Files\PandoBar\bar\1.bin\PANDOBAR.DLL


then click the Fix button. Run a second scan with HijackThis, then post that log here.

----------------------------------------------------------------

According to the http://www.castlecops.com/CLSID.html site, PandoBar is associated with file sharing software and contains adware. That may be one reason why you're getting the .scr error message. Regardless, you don't need it in your computer.

Irresponsible and careless browsing and downloading habits will cause you grief with your computer, so be careful.

---------------------------------------------------------------

You appear to have both Avira and McAfee antivirus programs installed, but I see only Avira running in the background. You don't want to have more than one antivirus program in a computer.

You also need to avoid overkill with anti-spyware programs because too many of them running in the background can bog down your computer.

---------------------------------------------------------------
 
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