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common file opens at startup

Discussion in 'Virus & Other Malware Removal' started by bluejeananjl, Feb 10, 2007.

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  1. bluejeananjl

    bluejeananjl Thread Starter

    Feb 23, 2004
    Every time I restart my comp., a page opens that says "common" and shows a open folder pic. Does it have anything to do with norton antivirus? The folder opens before norton loads. It shows it is empty when I hit properties. I am concerned why it is there at every start up.
    thank you Jeannie
  2. cybertech

    cybertech Retired Moderator

    Apr 16, 2002
    Look in C:\Program Files\Common and see if the folder is empty if so delete it.

    Do not delete C:\Program Files\Common Files folder!!
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