Comp is displaying in Safe Mode..

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Ramgon1280

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Jun 12, 2003
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I have Windows ME. When I start up, if it starts up at all without freezing first, it displays in what appears to be Safe Mode, but it isnt. It just looks like it. Video driver maybe? I also cant access the safe mode option when the comp is starting up. I hold Ctrl but it ignores it and proceeds to start up with this display. Also, the mouse isnt responding. Any thoughts? Any help would be appreciated.
 

hl5

Joined
Sep 24, 2004
Messages
128
It sounds like a video problem, but what do you mean the mouse isn't responding? Did that start happening at the same time? That would be a strange video driver problem, but it's possible I guess. Did you do anything before this started occurring? Any software or hardware changes? If it is a video driver problem, you could try updating the driver. (Just go to the website of your video card/chip manufacturer, or to the site of your computer manufacturer.) But video driver problems don't usually just start right out of the blue.

If you've only booted the computer a few times since this started happening, you could try using scanreg to restore old settings.

(If it's a registry (settings) problem, perhaps you have an older version of the registry somewhere on your computer. You could look for a file on your hard drive about the same size as the file SYSTEM.DAT in your Windows folder -- probably called SYSTEM.BAK or something like that. SYSTEM.DAT will be a hidden file, so you'll have to unhide hidden system files to see it. If you find a similar-sized file that sounds like it might be a backup, check back here and someone might be able to help you swap that for your newer settings file -- might or might not fix it.*)

You can always try reinstalling Windows over what you have now. That sometimes solves quirks like this.

Maybe someone has encountered this exact problem, because I don't think I have myself (the mouse problem and the safe mode problem are strange).

Also make sure you don't have viruses or adware. When you get everything up and running, put a firewall on there as well.


*Edit: might want to re-hide those system files again when you're done if you're afraid you might mess something up.
 

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
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Go to Start->Run, type Msconfig and click Ok. Launch System Restore and restore the computer to a previous functional state.
 

Ramgon1280

Thread Starter
Joined
Jun 12, 2003
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120
Ok, I went to Run and typed in "scanreg", it said that something was wrong with the registry and proceeded to fix it. It looks like it just went back to a previous restore point which is fine, but after looking around to see what changed, I cant view any of the contents of the Control Panel... any thoughts... i also cant use my msn messenger, a box pops up saying that I am not connected to the internet, but I am. Thanks again for your help!
 

JSntgRvr

José
Retired Moderator and Malware Specialist
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You can select from Start->Accessories->SystemTools->System Restore - or - Start->Run, type Msconfig, click Ok. Lauch System Restore.

Do not use the command Scanreg thru Run while in Windows, you should use the Scanregw.exe instead. Lauching System Restore will restore all system files to a previous date, rather than fixing the registry.
 

hl5

Joined
Sep 24, 2004
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128
Ramgon1280,

If you're still around...

The scanreg command in Windows will let you determine if there's a problem with your settings, but you can't use it to actually restore your old settings from within Windows. JSR is right, in ME you can restore settings from MSConfig. If there's an error in your registry (settings) file, you should probably try to fix it. Windows is supposed to do some of this housecleaning type stuff automatically but it's not foolproof. If you can't restore to an early enough setting, you can try looking for an old registry backup file on your computer somewhere (which I started to explain before).

All of this assumes that the registry is the problem. And it may not be. It might help to add info about when this starting happening, etc.

p.s. You can also try one of the many registry utilities out there. If you don't know where to start, you could try this link -- http://www.registry-repair-software-review.toptenreviews.com/ -- any of the top few listed there should be OK. This is not the cheapest solution, however, and might not fix the problem.
 
Joined
Feb 4, 2005
Messages
23
I'm having the exact same problem-640x480 at 16 colors with no mouse or even cursor to speak of...
 

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
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Messages
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SamN said:
I'm having the exact same problem-640x480 at 16 colors with no mouse or even cursor to speak of...
Hi Sam. You wiill need to open a new thread, as dealing with more than one issue per thread will make things confusing. When opening the thread, explain in details the issue and actions taken prior to the same such as, installing new hardware or new programs.
 
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