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Comp restarts

Discussion in 'Windows XP' started by hitesh1804, Sep 20, 2008.

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  1. hitesh1804

    hitesh1804 Thread Starter

    Joined:
    Sep 20, 2008
    Messages:
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    After windows starts i get an error report pop up block but as soon as i click the "dont send" or even the "send report" button my comp restarts. how to fix the prob so does the comp does not restarts like this again n again
     
  2. Timmy69

    Timmy69

    Joined:
    Sep 19, 2008
    Messages:
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    what where you doing prior to receiving the error?
     
  3. speed_hog

    speed_hog

    Joined:
    Jul 28, 2008
    Messages:
    1,092
    hitesh1804, can you post a minidump log for us to look at?

    How to post a minidump log

    I barrowed this great tutorial from;
    Rollin' Rog
    Moderator with 42,872 posts
    I can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

    This might point us to a non Windows driver causing the error, if one exists for it.

    Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

    Beginners Guides: Diagnosing Bad Memory

    Memtest86 - A Stand-alone Memory Diagnostic
     
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