Compaq AMD 64 laptop Shutting down/overheating

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ianinla03

Thread Starter
Joined
Dec 29, 2005
Messages
3
AMD 64 3000 compaq laptop:
Symptoms
- fan running excessively
- shuts down when fan is going flat out
- seeming to be getting worse , more frequent shutdowns

efforts so far:
I have been on the phone with the people at HP and have done all the necessary BIOS updates. - no effect

Does anyone have any ideas where to go from here?
Thanks
Ian
 

dustyjay

Jay
Joined
Jan 23, 2003
Messages
12,661
If it is still under warranty I would get an RMA number for it and let the manufacturer fix it. Sounds like it is new enough. Better to take advantage of that warranty than to attempt something that will void the warranty then be stuck with a large repair bill later on.
 

ianinla03

Thread Starter
Joined
Dec 29, 2005
Messages
3
2 weeks out of warranty! So I have to investigate and try and fix this myself.
thanks anyway..
any other suggestions?
 
Joined
Jul 1, 1999
Messages
26
Call them anyway. Ask to speak with a manager. Don't be crass, but try to get the point across that having the laptop fail two weeks out of warranty would dramatically affect your future business with Compaq.

KRT
 

ianinla03

Thread Starter
Joined
Dec 29, 2005
Messages
3
Tried that also but they were not willing to budge on the warranty conditions....so my warranty option......is not an option.
 
Joined
Mar 16, 2002
Messages
13,404
ianinla03 said:
AMD 64 3000 compaq laptop:
Symptoms
- fan running excessively
- shuts down when fan is going flat out
- seeming to be getting worse , more frequent shutdowns

efforts so far:
I have been on the phone with the people at HP and have done all the necessary BIOS updates. - no effect

Does anyone have any ideas where to go from here?
Thanks
Ian
bios update? those guys are funny:rolleyes: This sounds like a heat issue, which in the case of a laptop means it needs to be serviced. Laptops are not as much of a do-it-yourself thing as desktops when it comes to hardware issues, I mean you can put in ram, maybe change a drive, but other than that.
 
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