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COMPAQ Colour 17' Monitor's display area shrunken in width!!!

Discussion in 'Hardware' started by atish_aa, Sep 29, 2004.

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  1. atish_aa

    atish_aa Thread Starter

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    My Compaq Colour 17 inch Monitor, model 7500's display area has shrunken width-wise! :confused:
    Through the settings in the display tab and as well as through the keys on the monitor, I succeded to increase the diplay area's height but the display width seems to have permanently shrunken as a gap of 0.7 cms appears on both left and right hand side of the display and the display width does not increase further.
    Someone please help to remove this abnormality on my monitor! (y)
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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  3. Bob Cerelli

    Bob Cerelli

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    Usually there are buttons or dials on the monitor that will let you adjust both the horizontal and vertical screen size and position.
     
  4. Bob Cerelli

    Bob Cerelli

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    Also check what the refresh and screen resolution is set to. Seen this also affect this. Some just can't display the full width if the resolution is set to high.

    Also, sorry about missing the part about already using the keys on the monitor.
     
  5. atish_aa

    atish_aa Thread Starter

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    Earlier this problem did not exist as my monitor is always set to the highest resolution since the beginning at 1280 x 1024 and 60Hz. It is only after that I have updated my display drivers from the Windows Update website that this problem has occured and also the text appears to be blurred.
    Below is the report generated by the graphics properties option in the right-click menu->Graphics Options->Graphics Properties->Information (Tab)->View Report.

    INTEL(R) EXTREME GRAPHICS REPORT


    Report Date: 09/29/2004
    Report Time[hr:mm:ss]: 23:09:30
    Driver Version: 6.14.10.3865
    Operating System: Windows NT* 5.1.2600 Service Pack 2, v.2096
    Default Language: English
    DirectX* Version: 9.0
    Physical Memory: 503 MB
    Min. Graphics Memory: 8 MB
    Max. Graphics Memory: 64 MB
    Graphics Memory in use: 8 MB
    Processor: x86
    Processor Speed: 1893 MHZ
    Vendor ID: 0x8086
    Device ID: 0x2562
    Device Revision: 1


    * Output Devices Connected to Graphics Accelerator *

    Active Monitors:1


    * Other names and brands are the property of their respective owners.


    Degaussing and the link http://www.computerhope.com/help/monitor.htm also did not help!

    Please help!
     
  6. ~Candy~

    ~Candy~ Retired Administrator

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    Not too familiar with NT, but I'd never do a driver update from MS.

    Does NT have a driver rollback? Restore?
     
  7. Bob Cerelli

    Bob Cerelli

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    The information that the problem only started after you updated the driver from Microsoft would have been important to know about right from the beginning.

    If you have Windows2000 or XP, there should be a driver rollback option.

    Otherwise get the drivers from the adapter manufacturer rather than Microsoft.
     
  8. ~Candy~

    ~Candy~ Retired Administrator

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    Also, is there any reason you are running NT with SP2 instead of SP4?
     
  9. Bob Cerelli

    Bob Cerelli

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    Can you download the latest drivers from the manufacturer, boot to safe mode, remove the current video card from the Device Manager, reboot and then install those drivers. Since the problem appeared after updating drivers from MS, the SP level likely isn't the cause of the problem. For security reasons, you want to install it anyway. You can download it from MS at:
    http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.asp
     
  10. atish_aa

    atish_aa Thread Starter

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    Already tried that, i.e., downloaded and installed the display drivers from Intel Corporation but it did not help either!
    Are the monitor drivers different from the display drivers???
     
  11. atish_aa

    atish_aa Thread Starter

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    I'm running Windows XP Home OEM version which came bundled with my branded COMPAQ PC!
     
  12. atish_aa

    atish_aa Thread Starter

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  13. ~Candy~

    ~Candy~ Retired Administrator

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  14. Bob Cerelli

    Bob Cerelli

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    If there is an Intel Graphics adapter, I would think you would want to download drivers for that specific model. Have you tried a rollback? As far as the monitor, did drivers actually come with the monitor? Don't usually see drivers for CRT monitors for Windows2000
     
  15. ~Candy~

    ~Candy~ Retired Administrator

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