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Compaq Presario 2500 is generally slow all over

Discussion in 'Windows XP' started by IcyCool7227, Jan 11, 2010.

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  1. IcyCool7227

    IcyCool7227 Thread Starter

    Joined:
    Apr 11, 2009
    Messages:
    18
    My Windows laptop PC Compaq Presario 2500 runs very slow. There aren't that many programs but things like opening folders, opening programs, even right clicking take a long time. Starting up takes forever as well.

    I have tried doing a full system adware/virus scan, deleting the temp. internet files, and the temp. computer files that show up in the WINDOWS folder of the hard drive. Is there a program that can make a computer run faster? Perhaps there are something that I'm missing. Or is this model laptop such a slow computer that no matter what I do it's always going to be this way?

    I was thinking of getting an apple mac laptop but I want to try and see if I can do some simple steps to get this running faster than this. Internet surfing in Firefox is actually fast at least. The keyboard isn't bad in any way and besides a mouse hub hardware problem (can't be fixed) it's in great shape. Please let me know what I can do here, thank you much.
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,753
    How much RAM is on that computer?

    Please click here to download and install version 2.0.2 of the HijackThis Installer.

    Run it and select Do a system scan and save a logfile.

    The log will be saved in Notepad. Copy and paste the log in your next post.

    Do not fix anything
     
  3. IcyCool7227

    IcyCool7227 Thread Starter

    Joined:
    Apr 11, 2009
    Messages:
    18
    I know this is kinda old but I've been busy with other stuff. There is 448 MB of RAM on the computer with 2.80 Ghz cpu.

    Service Pack 3 is installed of version 2002. The logfile:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:47:49 AM, on 1/19/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\HPConfig.exe
    C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\Engine\16.7.2.11\ccSvcHst.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Norton AntiVirus\Engine\16.7.2.11\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\Java\jre6\bin\jucheck.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    c:\program files\aol toolbar\AolTbServer.exe
    C:\Program Files\MSN\Toolbar\3.0.1203.0\msntask.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: IAOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.7.2.11\IPSBHO.DLL
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
    O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
    O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
    O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\RunOnce: [WIAWizardMenu] RUNDLL32.EXE C:\WINDOWS\system32\sti_ci.dll,WiaCreateWizardMenu
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\System32\Macromed\Flash\FlashUtil10b.exe
    O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://qus8l.hpwis.com
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1239007523896
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
    O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.7.2.11\ccSvcHst.exe
    --
    End of file - 7171 bytes
     
  4. suvigyavijay

    suvigyavijay

    Joined:
    Jan 19, 2010
    Messages:
    22
    Download Bootvis.exe from Google and Read Instructions from that only. If you have XP Unlimited or Home then they have many problems. If you are not satisfied Format your computer with XP Professional Edition. Don't try Vista or Windows 7.
     
  5. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,753
    512 MB of RAM is a minimum for XP. I even recommend at leat 1 GB.

    Unless you add more RAM, that computer is going to be slow no matter what we do.

    You should watch for too many real-time scanners. I would remove Ad-Aware since it's really not the best anti-spyware out there. You could download the free versions (no real-time scanning) of Malwarebytes Anti-Malware and SuperAntiSpyware instead.


    By trimming down your Startup load, we might give you a bit more speed and performance but it won't do any miracles with only 448 MB of RAM. Nonetheless, try the following:

    Click on Start > Run > and type msconfig.

    Under the Startup tab, uncheck all unnecessary applications.

    For more detailed information, you can also download Autoruns.

    Run Autoruns and select the Logon tab.

    Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, you'll see all the applications running at Startup (the same showing in msconfig). Simply uncheck the items you don't need.

    Use these three websites to help you decide which items to uncheck:

    Simply copy and paste the .exe files you see at the end of your HijackThis log's 04 (Startup) entries one by one. Ignore any 04 entries with HKUS or RunOnce. They won't show in msconfig. RunOnce entries will show in Autoruns though.

    1- System Lookup (my favorite - for this one, you can paste the whole 04 entry)

    2- PC Review - Startup Files Database

    3- Startup Applications List

    Remember, a lot of applications can be started manually when needed.

    A list of names and files will appear. At the end of each entry, you'll notice a symbol:

    Y = Normally leave to run at start-up

    N = Not required - often infrequently used tasks that can be started manually, if necessary

    U = User's choice - depends whether a user deems it necessary

    X = Malware, spyware, adware, or other potentially unwanted items

    ? = Currently unknown status

    Make sure to choose the correct information in the list, relating to the actual programs installed on your computer. Do not be alarmed by red "Xs" pointing to malware, especially if I haven't seen any in your HijackThis log. I do check before recommending this trimming.

    Example:

    Copy the following entry from your HijackThis log:

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

    Paste it in this website: 1- System Lookup

    Now here is what you get. On line #7, you'll see the Name (QuickTime Task), the Filename (Qttask.exe), the Description and at the end of the line, you'll see a N, meaning Not required - often infrequently used tasks that can be started manually, if necessary. So, you can without a doubt uncheck it from your Startup list.

    After rebooting, when the small System Configuration Utility window appears, ignore the message. Put a check mark in that window, then click OK.


    Some Services may be set to Manual:

    Simply paste your HijackThis log's 023 (Services) entries in the following website:

    System Lookup

    Then, after deciding which Services to set to Manual,

    click on Start > Run > type services.msc

    Scroll down to the chosen service and double-click on it. Change the Startup type from Automatic to Manual.
     
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