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Compaq Presario 5340: HELP!!!!!

Discussion in 'Hardware' started by Draws4, Apr 15, 2003.

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  1. Draws4

    Draws4 Thread Starter

    Joined:
    Nov 2, 2002
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    My friend has a Compaq Presario 5340, which I might say is being a real pain! She dropped it off to me yesterday to try to fix.
    Here is my problem(s): The computer starts up fine until it gets to the Windows98 screen then it hangs. She had stated it was running slow then this problem has surfaced. I have been in the MSconfig and did a selective startup bypassing the Autoexec and config files, as stated by troubleshooters in Win98. I also have used the quick restore cd's that she has and the same thing still happens, it hangs on Win98 screen.
    Does anyone have any suggestions or more troubleshooting to do before I boot it out the door? Also have thought about formatting the hard drive to wipe everything out, but I have heard it is difficult to reload programs on Compaq's. I don't have any idea if she has added any new software or hardware to this computer.
    Please Help!!!!
     
  2. gotrootdude

    gotrootdude

    Joined:
    Feb 19, 2003
    Messages:
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    Check the CPU settings in the bios and make sure that the CPU is not running overclocked.
    If this is one of those 599lmr motherboard Compaqs, it'll do just what your saying if the CPU is set wrong.
     
  3. steppenwolf

    steppenwolf

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    could it be a virus?
     
  4. buckaroo

    buckaroo

    Joined:
    Mar 25, 2001
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    3,334
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