1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Compaq Presario V5000 stuck on black screen

Discussion in 'Windows XP' started by alice9tt, Jun 10, 2014.

Thread Status:
Not open for further replies.
  1. alice9tt

    alice9tt Thread Starter

    Joined:
    Jun 10, 2014
    Messages:
    1
    Hi
    Trying to sort a friends computer that clearly has some major virus.... it keeps going back to the 'we apologize for inconvenience and have tried all options but reboots back to black screen.
    Error:
    STOP:0x0000007B
    Have got a WINDOWS XP professional disc but won't load as says I need a hard drive? Would this be the next step or should he throw the computer in the bin?!!
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,092
    First Name:
    Frank
    The Compaq Presario v5000 series laptop has several models, so we don't know which one you have.

    What's the part/product number(P/N) on it?

    -----------------------------------------------------------

    Start up the laptop, then load the BIOS screen.

    Is the hard drive detected and shows as enabled?

    -----------------------------------------------------------
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Compaq Presario V5000
  1. Doogler
    Replies:
    2
    Views:
    293
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1127628

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice