1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Compatibility issue?

Discussion in 'Multimedia' started by Aleannan, May 11, 2015.

Thread Status:
Not open for further replies.
Advertisement
  1. Aleannan

    Aleannan Thread Starter

    Joined:
    Apr 20, 2015
    Messages:
    4
    Hello everyone :)

    Recently I have built my first computer (yay!) but it seems that something is not 100% correct compatibility wise. I have an Apple TV so I have iTunes installed as my default app for music / movies.
    My headset is a Razer (with jacks) which sounds fine when I'm chatting on Skype / TS but when i want to listen to music or watch vid clips on YouTube the sound is choppy and distorted.
    First I thought that it was the headset so I bought a new Logitech (usb) -- same issue, distorted, choppy and bloody annoying.
    Is there a setting that i need to change or is the comp faulty?
    The motherboard is a MSI A88 gaming mATX fm2+ and the CPU is a AMD Athlon X4 860K

    thank you for the assistance, I'm all out of ideas :/

    Kat
     
  2. Oddba11

    Oddba11

    Joined:
    May 12, 2011
    Messages:
    7,887
    First Name:
    Jim
    Likely a driver issue. Ensure you have all of the motherboard drivers installed and that you are using the latest versions. The motherboard drivers should be manually downloaded and installed, don't rely on Windows or Update. Windows often doesn't install all of the drivers for your hardware, nor the latest version.
     
  3. Aleannan

    Aleannan Thread Starter

    Joined:
    Apr 20, 2015
    Messages:
    4
    All the drivers are updated to the latest available version -- still having same issue. :confused:

    Thanks,
    Kat
     
  4. Oddba11

    Oddba11

    Joined:
    May 12, 2011
    Messages:
    7,887
    First Name:
    Jim
    Check Device Manager and ensure there isn't any hardware listed with alarms (ie: yellow ! or red "x").
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1148057

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice