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Completely Frozen - Pointer Won't Move

Discussion in 'Windows XP' started by AustinM, Oct 15, 2005.

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  1. AustinM

    AustinM Thread Starter

    Joined:
    Feb 7, 2004
    Messages:
    169
    In cleaning up my laptop, I accidentally deleted something I wanted - but I didnt' realize it for a couple weeks.

    No problem, system restore.

    Started doing system restore operations, trying to find the exact point I wanted to go back to. I probably did 4 or 5 restore operations. A couple times I did a reverse operation, but not everytime. Guess I did one too many...

    I am now able to turn the computer on, and it'll get to the user selection screen. Can't get past that point. The computer has a touchpad - with a blue light to indicate it's on. The blue light is off, and the touchpad is not functional, nor can I turn it on. External mouse plugged doesn't work.

    The laptop will go into setup mode (F2)... but I don't see any nifty options to help me.

    The laptop will start up in safe mode, and I get to the same login screen (with the additional option of logging in as the administrator) - and the mouse still won't move.

    When I get to the user selection screen, the only button that works is the OFF button.

    What do I do? What're my options?

    Laptop is a Compaq Presario 2500
    WinXP Home (XP pro on order...)
    2.6GHz
    1gb (512x2) 333 DDR SDRAM
    Built in 802.11b/g
    80gb hard drive, installed about 6 months ago
    DVDRW drive, installed about 6 months ago
     
  2. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    Please remember that system restore only restores Windows system files (hence the name) and not any file that you create/download/delete unless its directly related to the Windows operating system.

    It sounds like the multitude of system changes have damaged Windows, I would opt for a reinstall but selecting the Repair option.

    Assume all critical files you need (documents etc) are backed up?
     
  3. AustinM

    AustinM Thread Starter

    Joined:
    Feb 7, 2004
    Messages:
    169
    System Restore did restore several other non-windows programs - but it must have now corrupted a system file.
     
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