My Stats:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 2, 32 bit
Processor: Mobile AMD Athlon(tm) 64 Processor 3400+, x86 Family 15 Model 36 Stepping 2
Processor Count: 1
RAM: 958 Mb
Graphics Card: ATI RADEON XPRESS 200M Series , 64 Mb
Hard Drives: C: Total - 91236 MB, Free - 72006 MB; D: Total - 4141 MB, Free - 1402 MB;
Motherboard: Gateway, ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ, 65.08.00, V63AM050071H5F500X
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled
***************
This is a Gateway laptop.
Everytime I plug in my USB mass storage device, the computer freezes, and I have to turn off using the power button. This is also happening periodically with a thumb drive.
History:
Last month I had to reformat the hard drive, due to .msp files in Windows Installer consuming almost all available memory.
I reinstalled Windows XP, Office 2007 home and student, and HP officejet 5510 all-in-one printer.
Also installed for the first time Internet Explorer 8, and Microsoft's Security Essentials.
Since that effort, I have had a few glitches that have been problems with Internet Explorer 8. (i.e. my scanner would not work properly, and the fix involved IE.)
Now, when I plug in our mass storage device, and occaisionally a thumb drive, windows freezes. These devices work on other computers, and always worked fine on this machine prior to the reformatting effort.
What else can I tell you...?
thanks so much
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 2, 32 bit
Processor: Mobile AMD Athlon(tm) 64 Processor 3400+, x86 Family 15 Model 36 Stepping 2
Processor Count: 1
RAM: 958 Mb
Graphics Card: ATI RADEON XPRESS 200M Series , 64 Mb
Hard Drives: C: Total - 91236 MB, Free - 72006 MB; D: Total - 4141 MB, Free - 1402 MB;
Motherboard: Gateway, ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ, 65.08.00, V63AM050071H5F500X
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled
***************
This is a Gateway laptop.
Everytime I plug in my USB mass storage device, the computer freezes, and I have to turn off using the power button. This is also happening periodically with a thumb drive.
History:
Last month I had to reformat the hard drive, due to .msp files in Windows Installer consuming almost all available memory.
I reinstalled Windows XP, Office 2007 home and student, and HP officejet 5510 all-in-one printer.
Also installed for the first time Internet Explorer 8, and Microsoft's Security Essentials.
Since that effort, I have had a few glitches that have been problems with Internet Explorer 8. (i.e. my scanner would not work properly, and the fix involved IE.)
Now, when I plug in our mass storage device, and occaisionally a thumb drive, windows freezes. These devices work on other computers, and always worked fine on this machine prior to the reformatting effort.
What else can I tell you...?
thanks so much