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computer acting strangely

Discussion in 'Virus & Other Malware Removal' started by OregonFan, Apr 15, 2015.

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  1. OregonFan

    OregonFan Thread Starter

    Mar 9, 2015
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, 64 bit
    Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 2939 Mb
    Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 7 Mb
    Hard Drives: C: Total - 294453 MB, Free - 198524 MB;
    Motherboard: TOSHIBA, Portable PC
    Antivirus: Lavasoft Ad-Aware, Updated and Enabled

    A few days ago our computer started to be unresponsive to the mouse at times, at other times the mouse seems to highlight everything, sometimes getting stuck to icons, moving them around when you move the mouse, or get jammed and/or unresponsive. We ran malwarebytes and tried system restore. Neither made any difference.
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