computer and screen connecting but screen remains black

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petzercarmen

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Jul 22, 2018
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when I switch on my computer it starts up but the screen remains black. I have tried multiple HDMI cables and the screen knows it's connected to the computer as it does not show the 'connect your HDMI' screen but no images are shown, just black. I have switched off and on and done a hard reset. Windows 10 if that has anything to do with it. LG screen and Panasonic screen have been tried.
 

lochlomonder

Colin
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When you do a cold boot, do you see a splash screen before it proceeds to load Windows? If so, at what point does the screen turn black?
 

AmateurJohn

AmateurJohn
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Jul 19, 2018
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Okay so both screens stay black. Your hdmi cables work fine. Has the screens always turned black? When did this start happening, what did u do before this happened?
 
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