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computer can't detect audio device

Discussion in 'Windows XP' started by gib88, Apr 26, 2010.

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  1. gib88

    gib88 Thread Starter

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    I have just setup a computer for someone and there's no audio. I have the audio cable connected to the monitor, but when I open control panel and look at sounds and audio devices, it says "no audio device" and everything is greyed out (disabled). How can I tell my computer that there is an audio device (the monitor) connected to it?
     
  2. Phantom010

    Phantom010 Trusted Advisor

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    Did you install the sound card driver?
     
  3. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    What is the device that is actually going to work the speakers in the monitor ie: the sound card, is it the inbuilt audio device or is there a separate sound card on a PCI slot etc. AND is this shown in Hardware - Device Manager
     
  4. gib88

    gib88 Thread Starter

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    Thanks for the replies. I *think* I managed to install the right driver for it (I found it on a CD), but the audio device (C-Media AC97 v.5.12.1.51) in the device manager still shows a yellow ! on it and when I open its properties, its status says "the device cannot start (code 10)".

    All my online searches for the right driver have turned up short (HP and C-Media say they've discontinued it) and the CD is the only source I have.

    I determined the driver type and version from the device properties (double clicking the device in the device manager list). Is it possible this could be wrong? Is it possible the copy on the CD is corrupted? Is there anywhere online I could download a different copy?

    Thanks again for all your help.
     
  5. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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