1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Computer can't recognize iomega external HD

Discussion in 'Hardware' started by Need, Apr 19, 2010.

Thread Status:
Not open for further replies.
  1. Need

    Need Thread Starter

    Joined:
    Apr 13, 2010
    Messages:
    4
    Iomega Prestige Portable 500GB. (NTFS)
    (Has a lot of my data. about 350GB)

    OS: Vista Home Premium 64-bit

    DAY 1: ext.HD lost detection after rebooting comp. Also freezes comp on plug in.
    My computer froze (a separate issue) and i had to unplug the ext.HD. after rebooting my comp (with system restore), it stopped detecting ext.HD. As soon as i plug in the ext.HD, the comp freezes, and nothing shows up on My Comp, Disk Management or Disk Devices. I scanned just my comp for viruses (using avast 5, MBAM, spybot) and it came out clean.

    DAY 2: I plugged ext.HD to other PCs. the result was the same freezing and no detection.
    Also plugged it to a mac. It couldn't mount it and i was redirected to Disk Utility. Explainable, since ext.HD is NTFS.

    DAY 3: My comp began detecting it, but can't access it. GetDataBack (Date Recovery prog.) also froze.

    I changed the drive letter and restarted. Then, it began showing up on Device Manager, Disk Manager, and My computer, but with just the name Local Disk D: . When i try to open it through my computer i get prompted to format before i can use it. when i try properties it freezes. And yea, the correct drive size still shows on Disk Management. So i downloaded GetdataBack, ran it, but it freezes while trying to detect the drive.

    My guess is that the USB interface of the ext.HD is the fault. but i may be wrong, and even if i'm not, i have no clue how to fix it.

    I plan to try a system restart with ext.HD plugged on. Or even a system restore.
    I also saw something about trying chdsk on other forums.
    But I'm trying to be careful to avoid the overwriting the data permanently.

    PLEASE HELP.
     
  2. Hughv

    Hughv

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    Mac shouldn't have any problem reading NTFS.
    Remove this drive from the case and try attaching it internally or via USB adapter.
     
  3. Need

    Need Thread Starter

    Joined:
    Apr 13, 2010
    Messages:
    4
    That's what i plan to do next. i hope it works
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/917928

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice