Computer Crash

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CarnagedZaraki

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Dec 4, 2011
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I've been experiencing computer crashes while mainly playing games for the last month or so. I've been in contact with my Graphics Card's manufacture but so far I haven't found the issue with it yet. Any help would be appreciated. The computer has crashed twice while idle as well.
 

CarnagedZaraki

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Dec 4, 2011
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Yeah, Ive looked at the temps and serched up the max for my hardware and none of them exceed the danger temps or come close.
 

CarnagedZaraki

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Dec 4, 2011
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3/12/15 1:01 PM Critical- Kernel Power Event ID 41

The system has rebooted without cleanly shutting down first.

This was the latest crash

Also it says in the Task Category-63
 

TonyB25

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It only shuts down when you're gaming? What if you just open your web browser? Does it shut down randomly then too?
 
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A gaming shut down (or reboot) usually suggests a power or heat issue, but it can also be a driver issue with a particular game. By power issue I mean the power supply is marginal for your graphical power draw, or unstable. It can also be heat related as well - depending on your PC cleaning habits, how old the PC/parts are. Sometimes an older video card will have a fan/s that are moving slow because of dust or grime build up. Same with CPU if it has not been blown out with canned air anytime lately especially if using a stock type heat sink fan.


You would need to provide full computer specifications for anyone to be able to properly help you with this issue. EG:


Computer/PC make or model-
Motherboard make/model-
Power supply make/model-
Memory make/model
Graphics card make/model (and driver version used)-
Operating system-


*Also a history general usage vs. games, and did any other games crash? Or just one game?
 

CarnagedZaraki

Thread Starter
Joined
Dec 4, 2011
Messages
32
MSI MS-7599
MSI 870A-G54 (FX)
Not sure about the Power Supply, but I know its power is good for my Hardware at the moment
Not sure about the Memory Make/Model right now
AMD Sapphire Radeon R9 270X-Catalyst Software Suite Omega(14.12)
Windows 7 Ultimate
I generally watch more videos than play games during the day, it first started out to where only Evolve crashed then went to DOTA 2 and is now happening with all my games.

Ill update more when I find out more info
 
Joined
Mar 17, 2015
Messages
3
Good day,

I have this same problem. Kernel power 41 Critical error.
For me this only happens when playing games.

I got a 700W PSU High Power Bronze ( Something like that)
Videocard: Nvidia GTX 980 FTW edition
Motherboard: H81M E35
RAM: 8GB
Processor: Intel i7-4470

Details of the error:

Logboeknaam: System
Bron: Microsoft-Windows-Kernel-Power
Datum: 17-3-2015 20:41:11
Gebeurtenis-id:41
Taakcategorie: (63)
Niveau: Kritiek
Trefwoorden: (2)
Gebruiker: SYSTEM
Computer: Dion-PC
Beschrijving:
Het systeem is opnieuw opgestart zonder eerst correct te worden afgesloten. Deze fout is mogelijk veroorzaakt doordat het systeem niet meer reageert of is vastgelopen of doordat de stroom is uitgevallen.
Gebeurtenis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-03-17T19:41:11.200403000Z" />
<EventRecordID>33236</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Dion-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xfffffa80780894e0</Data>
<Data Name="BugcheckParameter2">0xfffff880079faf38</Data>
<Data Name="BugcheckParameter3">0xffffffffc000009a</Data>
<Data Name="BugcheckParameter4">0x4</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

(It's in Dutch, but it should be fine)

I can hardly believe it's due to temperatures. And I did entirely remove my videocard drivers and installed them again.
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
43,443
Darkemblem, you need to start your own thread with a problem rather than posting on someone else's thread. The reason is that with one problem per thread, it is difficult to follow what has/has not been done; with two separate issues, it becomes impossible.
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
43,443
Now for the original poster.
1 Open your case and look at the label for the pw supply; post the brand and model# ie corsair 650tx or whatever.
2 I never build with msi boards so I do not know if they [msi] have purpose built monitoring software on the support page [like asus or gigabyte] so download this monitoring software; https://www.piriform.com/speccy and install. Generally software designed by the board mfg is better at giving accurate readings SO if msi has monitoring software, use that rather than speccy. If not, use speccy.
3 Post the following; cpu temp, system temp, 12V, 5V, and 3.3V values. Do this twice. Once when the computer is just idle and once when it is fully loaded ie running prime95 or IBT.

Note IBT generates a LOT of heat very quickly so carefully monitor temps while running [if you use IBT]

One other item. When you open the case to check the pw supply label, give the system a good cleaning with a can of air [available at any computer store, office store or even walmart]
 
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