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computer crashes after attempted install of sp3

Discussion in 'Windows XP' started by love2fish93, Apr 23, 2010.

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  1. love2fish93

    love2fish93 Thread Starter

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    last night I okayed an XP sp3 update and my computer went through the normal update process but I woke up and all it would do is restart, get to the windows splash and then restart again. I would love any and all help that I can get before I have to talk to the folks at microsoft
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    F8 and Last Known Good
    IF NOT FIXED

    Recovery Console
    chkdsk /p
     
  3. love2fish93

    love2fish93 Thread Starter

    Joined:
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    I ended up having to recover it but what do I do when it happens again? do I send microsoft a fun email letting them know what happened? They said that there wont be any support for sp2 after june I believe
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    What worked last known good or chkdsk.
     
  5. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    I am signing off for tonight.
    Yes support for xp with sp2 finishes 10 June.
    You need to check before you attempt SP3 that you meet these conditions
    http://support.microsoft.com/kb/950717
    If you do then go to the next - below.
    Run this
    http://support.microsoft.com/kb/320454/en-us
    It will tell you what updates you need.
    If any will install - run those first before SP3, then try SP3 again. If it will still not install, download it and save it. This will negate the need for repeated attempts at downloads to temp and failure installs.
    If SP3 fails on an install from the download rather than the automatic update,
    Run this
    http://fixitcenter.support.microsoft.com/Portal
     
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