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Solved Computer crashes always - or never (in safe mode)

Discussion in 'Windows 7' started by cossyo, Oct 1, 2014.

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  1. cossyo

    cossyo Thread Starter

    Joined:
    Oct 1, 2014
    Messages:
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    I hope that someone with intimate knowledge of the workings of the PC and Windows 7 would be willing to comment on this:

    I use a Lenovo (ThinkCentre M55 8810-BV6) desktop with Win 7 in 'safe with networking' mode, with enabled sound and full resolution; regardless of how heavily the CPU, etc. is charged, it runs fine - I can watch several video streams simultaneously, communicate on social networks, download torrents, etc. - never a single(!) crash.

    However, if I try to run the machine in 'normal' mode, it crashes in less than 15 minutes, even if left idling, and with most services disabled or set to 'manual'!? And - there's no blue screen, minidump or record in events logs!?

    Any ideas about what might be the explanation for this behaviour!?
     
  2. Lozzy-loz

    Lozzy-loz

    Joined:
    Feb 5, 2010
    Messages:
    620
    This is a shot in the dark.These type of problems are often associated with the graphics card or drivers.Try running in normal mode and disable the graphics driver.If it doesn't crash in the 15min time span you'll know where the problem lies.
     
  3. DaveBurnett

    DaveBurnett Account Closed

    Joined:
    Nov 11, 2002
    Messages:
    12,970
    It may be overheating!
    Both the graphics card and the CPU.
    It may be bad memory at the higher end that only gets used in normal mode. I would test that first with EMM386 or similar.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,000
    First Name:
    Frank
    Download MGADiag and save it to your desktop.

    Double-click on MGADiag.exe to launch the program.

    Click "Continue".

    Ensure that the "Windows" tab is selected (it should be by default).

    Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.

    Paste the MGA Diagnostic Report back here in your next reply.

    ------------------------------------------------------------

    No further assistance can be given until the log is submitted and examined.

    ------------------------------------------------------------
     
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