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Computer crashes during video after upgrading to 7!

Discussion in 'Windows 7' started by maverick22, Oct 29, 2009.

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  1. maverick22

    maverick22 Thread Starter

    Oct 29, 2009
    Can anyone please help?

    I have a HP Touchsmart PC (I don't even know the model but it is the first Touchsmart model I believe--I'm at work right now). It's 32-bit & has an AMD processor.

    So, I upgraded (didn't do clean install) & thought everything was okay until I played a video. After a few seconds of playing my screen went black, the computer froze, and I couldn't do a thing. I had to restart & thought that might fix it. This happened about 3 more times, and then I had to go to work.

    Also worth mentioning, for the few seconds video DID play, the quality is not nearly as good.

    *Finally, I put my SD card into the card reader (which is built into the computer), and all the files became corrupted. I couldn't do anything with them! I had to just format the card. I'll test this more when I get home too.

    I guess I'll try calling HP for help tonight when I get home, but I've heard they aren't much help when it comes to Win 7. I guess they've been very busy with problems after upgrading.

    Thanks in advance!
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