Computer Crashes

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Gjt1997

Thread Starter
Joined
Aug 19, 2019
Messages
8
Hello I am new here and am having a serious problem with my MSI laptop it keeps hard crashing with a blue screen and when it boots up it gets stuck in the aptio boot setup menu. And when it does get past it after a while even if nothing is running it crahes again with the same problem can someone please help. Also I am really bad with computers so I will need alot of explaining if you know how to help.
 
Joined
Sep 21, 2007
Messages
12,812
Is this a tower PC ? If so, open the side panel and change the coin battery. Take it out, it has a model number engraved on it. Take it to a computer store and get the same thing and put the new one in. One reason why a system keeps going back to BIOS is because the settings are incorrect and maybe not saved. And that battery helps save the BIOS settings and keeps the data intact between reboots.
 

Gjt1997

Thread Starter
Joined
Aug 19, 2019
Messages
8
Is this a tower PC ? If so, open the side panel and change the coin battery. Take it out, it has a model number engraved on it. Take it to a computer store and get the same thing and put the new one in. One reason why a system keeps going back to BIOS is because the settings are incorrect and maybe not saved. And that battery helps save the BIOS settings and keeps the data intact between reboots.
No this is a MSI laptop
 
Joined
Sep 21, 2007
Messages
12,812
The coin battery is changeable on a laptop too. What brand and model please? I will try to find you a manual
 
Joined
Sep 21, 2007
Messages
12,812
The HD may have failed Too. But that would bring a different error message, and that error message comes after BIOS finishes booting. But you are stuck at the BIOS upon start.
 

Gjt1997

Thread Starter
Joined
Aug 19, 2019
Messages
8
The HD may have failed Too. But that would bring a different error message, and that error message comes after BIOS finishes booting. But you are stuck at the BIOS upon start.
So what else can I do to get out of it
 
Joined
Sep 21, 2007
Messages
12,812
Always do the cheapest fix first. The battery cost only a dollar. The manual might tell you which screws to open to open the case. You can't miss the battery, it's easy to spot. Its the circular coin battery that is like a watch battery.
 

Gjt1997

Thread Starter
Joined
Aug 19, 2019
Messages
8
But how do I get to the battery I,don't even know were it is in the laptop or how to take it apart without breaking anything
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top