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Computer does not connect to internet through router only directly through cable mode

Discussion in 'Networking' started by internetchick, Jul 18, 2011.

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  1. internetchick

    internetchick Thread Starter

    Joined:
    Jul 18, 2011
    Messages:
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    I cannot connect to the internet via my router. The router is functioning properly two other computers in the house use the router one though Ethernet cable and the other one connects wireless.
    Things I have done while trying to figure out the problem
    • Made sure all windows updates were up to date
    • Scanned for viruses and malware (none were found)
    • Uninstall the network adapter
    • Made sure the network adapter driver were up to date


    I have noticed that when I plug the Ethernet cable from the router to the computer the led on the back of the computer panel does not blink as it does when I route directly from he cable modem.

    Any Ideas on what could be the problem?
     
  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Do you have IP and DHCP set to automatic? Are you using any kind of proxy installed by your ISP?
     
  3. internetchick

    internetchick Thread Starter

    Joined:
    Jul 18, 2011
    Messages:
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    Yeah I do have ip set to dhcp. I dont have a proxy but I think the network adapter is bad so I am going to put a new one tomorrow. There was a storm and a power surge so it could have damaged it.
     
  4. Couriant

    Couriant Trusted Advisor

    Joined:
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    Messages:
    33,578
    First Name:
    James
    well if the computer is connected to the internet direct to the modem, then I don't think it's the NIC. Did you try a different ethernet port?
     
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