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Computer doesn't shut down.

Discussion in 'Windows Vista' started by joerep, Feb 16, 2013.

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  1. joerep

    joerep Thread Starter

    Joined:
    Feb 23, 2004
    Messages:
    35
    I have a Dell Inspiron 518 with Intel(R) Core TM2 Quad CPU [email protected] GHz processor, 4 GB Ram, Vista Home Premium Service Pack 2 64 Bit O/S.

    Sometimes it shuts down but often it doesn't. It just hangs at the shutdown screen. When I restart, it starts normally.

    I can't figure out why. I could use some help.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,497
    First Name:
    Frank
    Go to Start - Run - MSCONFIG - OK - "Startup" tab.

    Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

    If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

    Submit those names here in a vertical list.

    Make sure to spell them EXACTLY as you see them there.

    --------------------------------------------------------------
     
  3. joerep

    joerep Thread Starter

    Joined:
    Feb 23, 2004
    Messages:
    35
    The following are the checked start-up items:
    Windows Defender
    HD audio control panel
    Logitech Setpoint
    [email protected]@operating system
    [email protected]@operating system
    [email protected] center
    hp digital omaging-hp all-in-one-series
    Adobe reader and Acrobat manager
    Secunia PSI tray

    On the microsoft one is for sidebar.exe and the other for eh tray. exe
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,497
    First Name:
    Frank
    None of these startup entries should interfere with and delay the shutdown process.

    I'm not there to see your computer, so it's impossible for me to determine if it's a hardware issue or a software issue.

    -------------------------------------------------------
     
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