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computer doesn't shut down

Discussion in 'Windows XP' started by mark03, Nov 17, 2005.

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  1. mark03

    mark03 Thread Starter

    Joined:
    Jun 28, 2003
    Messages:
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    hi guys,
    I have a new computer. When I go to Start - Turn off the computer - Shut down or Reboot nothing happens.
    Thanks for any help.

    PT 4 630 3.0Ghz
    Asus P5 LD2
    Seagate HDD 80 GB
     
  2. greenboy

    greenboy

    Joined:
    Nov 17, 2005
    Messages:
    12
    Hey there,

    This is usually because something else is still running in the background..

    Hit Ctrl. Alt. Del. then click "Task Manager" - and close down any programs running there.

    Is it a notebook/or desktop?

    Wouldn't happen to be a Dell, per chance?
     
  3. mark03

    mark03 Thread Starter

    Joined:
    Jun 28, 2003
    Messages:
    72
    Thanks for your quick answer.
    Sorry. it's not a Dell. I built it by myself about 4 weeks ago.

    Can I shut down all programs in the taskmanager without problems?
     
  4. greenboy

    greenboy

    Joined:
    Nov 17, 2005
    Messages:
    12
    Should be. You should make sure all the ones are closed that you can see on the screen first - then kill any stray processes under the task manager. There must be something still running in the background to prevent the system from shutting down.
     
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