Computer freezes after factory reset

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Wustmolly

Thread Starter
Joined
Mar 5, 2018
Messages
2
I have a windows 10 Acer computer and I factory reset it so I would have a faster computer and now my computer completely freezes as soon as I get to the desktop screen or it will last ten minutes then it freezes and I can't do anything but turn it off.
 

Wustmolly

Thread Starter
Joined
Mar 5, 2018
Messages
2
I just Clicked on the option where it deleted everything but my personal files
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,442
try doing it again
OR do you have access to another PC ?
Does you machine have a DVD player ?

you can create a USB stick or a DVD to install a fresh copy

I assume the PC originally came with Windows 10 and not upgraded from windows 7 or 8.1
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
81,767
I have a windows 10 Acer computer
What's the exact SNID number and serial number on that Acer?

Once it's correctly identified and we know what hardware and operating system it came with, it'll be easier to help you.

----------------------------------------------------------------
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top