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Computer Freezes for a Few Seconds Regularly

Discussion in 'Windows 7' started by Gouthaman, Jan 15, 2012.

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  1. Gouthaman

    Gouthaman Thread Starter

    Joined:
    Jan 26, 2011
    Messages:
    139
    My computer freezes for a few seconds every now and then and I clearly have no idea why causes it. Can anyone help?

    System Details:

    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
    Processor: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz, x64 Family 6 Model 37 Stepping 5
    Processor Count: 4
    RAM: 2932 Mb
    Graphics Card: Intel(R) HD Graphics, 1242 Mb
    Hard Drives: C: Total - 59649 MB, Free - 36418 MB; D: Total - 416937 MB, Free - 287290 MB;
    Motherboard: SAMSUNG ELECTRONICS CO., LTD., R428/R439
    Antivirus: Microsoft Security Essentials, Updated and Enabled

    HijackThis Log:


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 01:41:06 PM, on 15-01-2012
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Soluto\soluto.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\Explorer.EXE
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\WordWeb\wweb32.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Users\Gouthaman\AppData\Roaming\Dropbox\bin\Dropbox.exe
    C:\Users\Gouthaman\AppData\Local\Google\Update\1.3.21.79\GoogleCrashHandler.exe
    C:\Users\Gouthaman\AppData\Local\Facebook\Messenger\2.0.4393.0\FacebookMessenger.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\rundll32.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
    C:\Program Files\Google\Google Talk\googletalk.exe
    C:\program files\techsmith\snagit 10\snagit32.exe
    C:\program files\techsmith\snagit 10\TSCHelp.exe
    C:\program files\techsmith\snagit 10\snagiteditor.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Gouthaman\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe,C:\Program Files\Soluto\soluto.exe /userinit
    O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\Snagit 10\SnagitBHO.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~3\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 10\SnagitIEAddin.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
    O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    O4 - HKLM\..\Run: [WordWeb] "C:\Program Files\WordWeb\wweb32.exe" -startup
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Gouthaman\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Gouthaman\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
    O4 - Startup: Dropbox.lnk = Gouthaman\AppData\Roaming\Dropbox\bin\Dropbox.exe
    O4 - Startup: Facebook Messenger.lnk = Gouthaman\AppData\Local\Facebook\Messenger\2.0.4393.0\FacebookMessenger.exe
    O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4936D88F-4D5E-4686-918B-AEB2277B71BB}: NameServer = 202.148.202.3,218.248.255.145
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe
    O23 - Service: Soluto PCGenome Core Service (SolutoService) - Soluto - C:\Program Files\Soluto\SolutoService.exe
    O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
    O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe

    --
    End of file - 8589 bytes

    Thanks for your time. Any help in fixing my problem would be appreciated.

    PS. My desktop also has the same problem and I use pretty much the same software setup there. So, I have a feeling that it could be a hardware issue rather than a software issue.
     
  2. Gouthaman

    Gouthaman Thread Starter

    Joined:
    Jan 26, 2011
    Messages:
    139
    Just trying to bump up the thread. Can anyone help?
     
  3. Gouthaman

    Gouthaman Thread Starter

    Joined:
    Jan 26, 2011
    Messages:
    139
    Trying to bump up once more. Any suggestions to fix this issue?
     
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