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Computer Freezes randomly after downloading Adobe Flash Player 11

Discussion in 'Windows 7' started by nikki575, Jun 22, 2012.

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  1. nikki575

    nikki575 Thread Starter

    Joined:
    Jun 22, 2012
    Messages:
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    After beening pestered to the point of no return I downloaded Adobe Flash Player 11. Now no matter what I do the computer keeps freezing. reimage scanning states that the list below have crashed recently.

    1. Microsoft-Windows-capi2
    2. Microsoft(c) Register Server
    3. Windows Backup
    4. System Restore

    Crashes occur mostly with videos and games. I have updated all drivers, etc....

    Below is what has been requested by your forum

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
    Processor: AMD Phenom(tm) II X4 955 Processor, x64 Family 16 Model 4 Stepping 3
    Processor Count: 4
    RAM: 3327 Mb
    Graphics Card: ATI Radeon HD 4200, 368 Mb
    Hard Drives: C: Total - 953859 MB, Free - 848627 MB;
    Motherboard: ASUSTeK Computer INC., M4A785TD-V EVO
    Antivirus: Norton Internet Security, Updated and Enabled
     
  2. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    Howdy,

    If this was not long ago you could try System Restore to a date before you installed it

    Restore PC to an Earlier Date & Time

    Go Start>>All Programs>>Accessories>>System Tools>>System Restore

    • Click in the radio button Choose a different restore point
    • Click Next
    • put a tick in Show more restore points
    • Pick a Date before this happened
    • Click Next
    This should restore the PC to that time & date
     
  3. nikki575

    nikki575 Thread Starter

    Joined:
    Jun 22, 2012
    Messages:
    2
    No, this has been happening for a while.
    That is why I downloaded the Adobe upgrade, hoping it would solve the problem.

    Thanks
     
  4. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    Have you check for dust build up in the PC that might be making things run too hot?
     
  5. C141

    C141

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    Jun 7, 2011
    Messages:
    459
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