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Computer Freezes Randomly

Discussion in 'Hardware' started by Unstopable14, Oct 20, 2017.

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  1. Unstopable14

    Unstopable14 Thread Starter

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    I don't particularly if this is a hardware issue but it seems pretty close. My computer freezes randomly, the screen that was on my computer at that moment stays that way till I force my computer off and on. Does anyone have any idea what it might be?
     
  2. plodr

    plodr

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    Liz
    You gave us no information about your computer nor what version of Windows is running.

    When did this start happening? What do you mean you force your computer off?
     
  3. Unstopable14

    Unstopable14 Thread Starter

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    Windows 10 XPS 8700 and i have to hold down my power button
     
  4. plodr

    plodr

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    Sorry, I don't run Windows 10 and don't intend to.
    Hopefully someone who does run Win 10 will look in and post some things to try.
     
  5. crjdriver

    crjdriver Moderator

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    Freezes and or lockups can be caused by a number of things. To help narrow it down, post the following info; cpu temp, system temp, 12V, 5V, and 3.3V values. Do this twice; once under a normal load and once while running a stress test ie prime95 or IBT [intel burn test] Let the stress test run for a few min to stabilize temps and voltages. Next have you tested your ram and hard disk? If not, do so. Download memtest http://www.memtest.org/
    Let memtest run for at least 1hr to make sure you do not have any errors. Download the hard drive mfg's diagnostic. You download this from whomever mfg the drive ie WD, Seagate, etc. Do ALL tests for the hard drive.
     
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