Computer freezes randomly

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Grambler1

Thread Starter
Joined
Mar 29, 2010
Messages
56
My computer have started freezing, it happens suddenly. It's different from time to time.
Windows xp SP3 Pro.

Translations:
Fælles filer = Shared files.
Programmer = Program files.
Ask if you are confused.

Hijack this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:14:21, on 08-04-2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmer\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Programmer\LogMeIn Hamachi\hamachi-2-ui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmer\Steam\Steam.exe
C:\Programmer\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmer\Bonjour\mDNSResponder.exe
C:\Programmer\LogMeIn Hamachi\hamachi-2.exe
C:\Programmer\Fælles filer\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Programmer\Smith Micro\StuffIt\ArcNameService.exe
C:\WINDOWS\system32\Tablet.exe
C:\Programmer\Webroot\Enterprise\CommAgent\CommAgent.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Programmer\Mozilla Firefox\firefox.exe
C:\Programmer\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmer\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Programmer\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: (no name) - {1103D220-C9CB-4B3B-8DA5-3EE41276F88F} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmer\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Hjælp til tilmelding til Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmer\Fælles filer\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Programmer\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "C:\Programmer\Steam\Steam.exe" -silent
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETVÆRKSTJENESTE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(3).lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: Windows Search.lnk = C:\Programmer\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Programmer\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1235926906564
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1235926892674
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager-kontrol) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab
O20 - AppInit_DLLs: wkshsy.dll
O20 - Winlogon Notify: khfEWNgH - khfEWNgH.dll (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programmer\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programmer\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programmer\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programmer\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Programmer\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Programmer\Fælles filer\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Programmer\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: LogMeIn Hamachi 2.0 Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Programmer\LogMeIn Hamachi\hamachi-2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmer\Fælles filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Programmer\WinPcap\rpcapd.exe
O23 - Service: Stuffit Archive Name Service - Smith Micro Software, Inc. - C:\Programmer\Smith Micro\StuffIt\ArcNameService.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: Webroot CommAgent Service (WebrootCommAgentService) - Webroot Software, Inc. - C:\Programmer\Webroot\Enterprise\CommAgent\CommAgent.exe

--
End of file - 7245 bytes
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
Delete any existing version of ComboFix you have sitting on your desktop
Please read and follow all these instructions very carefully

Download ComboFix from Here to your Desktop.

**Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
--------------------------------------------------------------------
1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
  • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
  • Remember to re enable the protection again after combofix has finished
--------------------------------------------------------------------
2. Close any open browsers and any other programs you might have running
Double click on combofix.exe & follow the prompts.​
If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
Please select yes & let it download the files it needs to do this
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" for further review


****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.
 

Grambler1

Thread Starter
Joined
Mar 29, 2010
Messages
56
Hey dvk01, just posting to let you know i got the message, will try what you said now.
 

Grambler1

Thread Starter
Joined
Mar 29, 2010
Messages
56
Okay, i attached the log here.

I had one error when it asked me to install the recovery console, it said "internal error, download path could not be found"
Everything else ran smooth.
 

Attachments

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
how is it now


Please download Malwarebytes' Anti-Malware to your desktop
from HERE or HERE

Double-click mbam-setup.exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following:

Update Malwarebytes' Anti-Malware. Launch Malwarebytes' Anti-Malware. Then click Finish.

If an update is found, it will download and install the latest version. Press Update to make sure the latest database is loaded.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad.
Please include this log in your next reply.

It might ask you to reboot to finish cleaning. Please do so. ( Press YES on the alert)
If you receive an (Error Loading xxxxxxxxxx .dll) error on reboot please reboot a second time . It is normal for this error to occur once and does not need to be reported unless it continues on every boot
 

Grambler1

Thread Starter
Joined
Mar 29, 2010
Messages
56
I have Malwarebytes' Anti-Malware already, so i just updated it, i hope that's okay. I'm running the scan now.
Oh, and the computer hasn't froze yet. Missed the question in your post ^^
 
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