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computer freezes up only able to get on in safe mode

Discussion in 'General Security' started by snowey, Jan 10, 2009.

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  1. snowey

    snowey Thread Starter

    Joined:
    May 29, 2004
    Messages:
    40
    HI,
    I am having problems with my computer when I get on in normal mode and click on a user it immediately freezes up I can only guess there is some virus causing this. I have started it up in safe mode now and need to know what I can do. I have Norton internet security but it has not been renewed so no new updates I do have hijack this I can run a log... Im not sure what limits I have in safemode so any help to get this fixed would be great .
    Thanks
    Snowey
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,879
    First Name:
    Wayne
    can you post the hjt log

    can you do a system recovery to before the system froze?? assuming XP/ME/Vista

    if you can start in safemode with networking - you may be able to get onthe web and do an online scan
    http://housecall.trendmicro.com/uk/
     
  3. snowey

    snowey Thread Starter

    Joined:
    May 29, 2004
    Messages:
    40
    ok I posted a log in the other forum :) tried scanning with houseclean in safe mode and it froze up
    Snowey
     
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