Computer Freezes Up when watching videos or listening to music or playing some games.

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ChasityP

Thread Starter
Joined
Dec 28, 2012
Messages
2

I've beenexperiencing this problem for awhile now. When I watch videos (for example, abc.go),play pc games, or listen to music (itunes), my computer would randomly freeze up and make a loud sound. The audio would sound like abroken record and I can't exit out so I have to do a hard shut down on mycomputer. Also, I notice my internet connection is slower than usual. I do havevirus/spyware protection and I have scaned to see if there was a virus, but itshows nothing serious. My computer is about 2 years old. I would greatlyappreciate it if you guys have any suggestions as to what I should do. Thecomputer specs are:

Tech Support Guy System Info Utility version 1.0.0.2

OS Version: Microsoft Windows 7 Home Premium, Service Pack1, 64 bit

Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, Intel64Family 6 Model 23 Stepping 10

Processor Count: 1

RAM: 1979 Mb

Graphics Card: Mobile Intel(R) 4 Series Express ChipsetFamily, 797 Mb

Hard Drives: C: Total - 225687 MB, Free - 126718 MB; D:Total - 12585 MB, Free - 2107 MB;

Motherboard: Hewlett-Packard, 3612

Antivirus: Microsoft Security Essentials, Updated andEnabled

I am a single mom and not getting any help from their dad. Icannot take my only pc for repairs for financial reasons. I would appreciateany help you guys could offer me in fixing this problem.

Thanks! Chasity
 

dai

Joined
Mar 6, 2003
Messages
11,198
is this a computer or a laptop

check your temperatures
 

dai

Joined
Mar 6, 2003
Messages
11,198
what model is the laptop

are you using it on a hard flat surface

it sounds like a heat problem

check your air vents are clear of dust
 
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