1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Computer Freezes Up when watching videos or listening to music or playing some games.

Discussion in 'Multimedia' started by ChasityP, Dec 28, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. ChasityP

    ChasityP Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    2

    I've beenexperiencing this problem for awhile now. When I watch videos (for example, abc.go),play pc games, or listen to music (itunes), my computer would randomly freeze up and make a loud sound. The audio would sound like abroken record and I can't exit out so I have to do a hard shut down on mycomputer. Also, I notice my internet connection is slower than usual. I do havevirus/spyware protection and I have scaned to see if there was a virus, but itshows nothing serious. My computer is about 2 years old. I would greatlyappreciate it if you guys have any suggestions as to what I should do. Thecomputer specs are:

    Tech Support Guy System Info Utility version 1.0.0.2

    OS Version: Microsoft Windows 7 Home Premium, Service Pack1, 64 bit

    Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, Intel64Family 6 Model 23 Stepping 10

    Processor Count: 1

    RAM: 1979 Mb

    Graphics Card: Mobile Intel(R) 4 Series Express ChipsetFamily, 797 Mb

    Hard Drives: C: Total - 225687 MB, Free - 126718 MB; D:Total - 12585 MB, Free - 2107 MB;

    Motherboard: Hewlett-Packard, 3612

    Antivirus: Microsoft Security Essentials, Updated andEnabled

    I am a single mom and not getting any help from their dad. Icannot take my only pc for repairs for financial reasons. I would appreciateany help you guys could offer me in fixing this problem.

    Thanks! Chasity
     
  2. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    is this a computer or a laptop

    check your temperatures
     
  3. ChasityP

    ChasityP Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    2
    Its a laptop.
     
  4. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    what model is the laptop

    are you using it on a hard flat surface

    it sounds like a heat problem

    check your air vents are clear of dust
     
  5. Alicecarter

    Alicecarter

    Joined:
    Jan 3, 2013
    Messages:
    1
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Computer Freezes watching
  1. Danj707
    Replies:
    1
    Views:
    951
  2. Melmer
    Replies:
    4
    Views:
    291
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1082811

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice