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Computer Freeze's Up

Discussion in 'Windows XP' started by wideejay, Jul 17, 2006.

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  1. wideejay

    wideejay Thread Starter

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    My computer started acting up about a week ago. When I try to download files (like the upgrade to MyDVD) it will get up to 99% of the file in and then just totally freeze's up. I have to use the power button on the front of the machine to shut it down. The mouse still moves but I cannot press "Start" or get any other buttons to work. I downloaded HijackThis (that came in OK) with the intention of sending the log along with this thread but it freeze's up when I try to extract the files. I have windows XP pro on the machine. I am at a total loss on what to do. Any help would be appreciated.
     
  2. draceplace

    draceplace

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    Can you get to task manager and see if there is a process hogging memory/cpu?
     
  3. wideejay

    wideejay Thread Starter

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    Yes I did access the task manger. Most of the processes are at "0" however one of them "System Idle Process" shows varying numbers from 65 to 99. Is that normal?
     
  4. wideejay

    wideejay Thread Starter

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    Good grief - did everyone give up on me? I sure would appreciate help from someone.
    Thanks
     
  5. draceplace

    draceplace

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    Systen Idle should stay at 99 unless something is going on. In the process tab click on the CPU column until Sys Idle is sorted to the top. when It drops to 65 or whatever note what process jumps up there. End that process and see if that stops the symptom. I virus may start the process back up. Also make sure there is room on your hard drive for the file you are trying to down load.
     
  6. draceplace

    draceplace

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    If you google "MyDVD problem" and read some of the forum postings there seems to be a lot of issues with this product. I would uninstall and see if I still have freeze up issues.
     
  7. wideejay

    wideejay Thread Starter

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    Boy, when I screw up I do a radical screw up! I originally said MyDVD but in reality it is AnyDVD that I am dealing with. Also, when I try to run an anti-virus check with EZ Anti-Virus, my computer locks up. When I download just about any type of program (for instance AnyDVD or Roboform updates) it locks up however if I download music (legally), it does not. Would I just be better off reformatting my C drive and re-installing XP?
    This is driving my crazy!
     
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