Computer freezes when I insert a blank DVD in drive

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skyking23

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Joined
Dec 25, 2012
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1
Windows 7 64bit. I am able to boot from DVD and I can read and play a DVD, but when I insert a blank DVD the computer freezes up.
Same blank DVD can be used in other computer.
 

dai

Joined
Mar 6, 2003
Messages
11,198
uninstall the drive from the device manager

then reboot and check if it is still the same
 
Joined
Aug 1, 2003
Messages
51,988
What burning apps do you have installed? You may have them included within programs where you might not expect them, such as in multimedia management software or mp3 taggers. It sounds like it could be a driver conflict. Though most modern burning apps are compatible on the same machine, driver conflicts can still occur.

Along the same lines, are there any recently installed programs that may have been installed around the time you first noticed the problem?

And do the brands of DVD make a difference?
 
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