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computer freezing and only workin on safe mode

Discussion in 'Windows XP' started by ironmoger, Nov 19, 2011.

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  1. ironmoger

    ironmoger Thread Starter

    Joined:
    Nov 19, 2011
    Messages:
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    hello
    a few days ago i was sleeping and suddenly by accident i pushed my laptop (acer aspire one) and it fell (about 1.30 or 2 feet tall)
    since then every time i try to boot windows it loads the desktop and everything but after loading skype it freezes , ive been trying to find a reasonable solution for this problem but i havent succeded ..anyways it works in safe mode! thats why i cheked my hardware if any wire was loose and it wasnt !

    i will be glad to hear recomendations what can i do ? do i take to deafault recovery? or is it just a silly problem ?
    need help

    ps: it works very good in safe mode! thats why i think its not that serious problem but let me know if im wrong please
     
    ironmoger, Nov 19, 2011
    #1
  2. Phantom010

    Phantom010 Trusted Advisor

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    Messages:
    34,796
    You might want to try a Clean Boot procedure to hopefully isolate the offending application interfering with Skype? Run it for both Services and Startup items.
     
    Phantom010, Nov 19, 2011
    #2
  3. ironmoger

    ironmoger Thread Starter

    Joined:
    Nov 19, 2011
    Messages:
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    i did the cleanboot procedure just as it told me to but unfortunately it did not work:( it even freezed earlier
    than the other times leavin me no option but to shut it down roughly
    i think i just cleared that there is no software interfiring with the boot
    so what it is?
     
    ironmoger, Nov 19, 2011
    #3
  4. Phantom010

    Phantom010 Trusted Advisor

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    Messages:
    34,796
    1- Please click HERE to download HijackThis.
    2- Run the program.
    3- Click on the Main Menu button if not already there.
    4- Select Do a system scan and save a logfile.
    5- Copy and paste the scan log from Notepad into your next reply.
    6- Do not "Fix" anything unless advised to do so.
     
    Phantom010, Nov 19, 2011
    #4
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,907
    First Name:
    Frank
    Which model number Acer Aspire One netbook do you have?

    You can scroll through the model numbers here if you don't know for sure.

    -------------------------------------------------------

    Netbooks tend to be frail and don't do well with being physically abused or dropped.

    -------------------------------------------------------
     
    flavallee, Nov 20, 2011
    #5

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