Computer freezing and restarting

ahlysser

Thread Starter
Joined
Sep 22, 2021
Messages
1
hi, my windows 10 computer keeps on automatically restarting because it says it has run into a problem and needs to restart. it does this many times and my computer continues to freeze and it repeats this process. i’m not sure what the problem is.
 
Joined
Dec 4, 2020
Messages
199
It is best to do a System Restore to revert Windows back to the last working state. It is important to first back up your important documents and files including photos to a USB drive before initiating a System Restore. This way, your important files will be in a backup in case they need to be recovered in the restored working state of Windows. A backup should be made of the documents/photos in the user account(s) of the users and the Administrator account to the extent needed. To view what the problem is, you can access Windows's logs using Event Viewer. The Administrator account should be used for the System Restore process. That being said, what does the Windows log say regarding recent system errors?
 

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